About this item Android 13.0 Bluetooth, Wi-Fi, USB Black 6.6” screen size High quality Camera description: Rear
About this item Android 13.0 Bluetooth, Wi-Fi, USB Black 6.6” screen size High quality Camera description: Rear
SAMSUNG Galaxy A14 5G A Series Cell Phone, Factory Unlocked Android Smartphone, 64GB w/Expandable Storage, Long Battery Life, 13MP Camera, 6.6″ Infinite Display Screen, US Version, 2023, Black in renewed conditipon
| Weight | 1 lbs |
|---|---|
| Wireless Carrier | Unlocked |
| OS | Android 13.0 |
| Cellular Technology | 5G |
| Connectivity technologies | Bluetooth, Wi-Fi, USB |
| Wireless network technology | GSM |
| Connector Type | USB Type C |
| Form Factor | Bar |
| Biometric Security Feature | Face Recognition |
| Water Resistance Level | Water Resistant |
| Battery Capacity | 5000 |
| Battery Description | Lithium-Ion |
| Battery Power | 5000 Milliamp Hours |
| Other camera features | Rear, Front |
| Screen Size | 6.6 Inches |
| Display Type | AMOLED |
| Display Resolution Maximum | 1080 X 2408 Pixels |
| SIM card slot count | Dual SIM |
| Memory Storage Capacity | 4 GB |
| Ram Memory Installed Size | 4 GB |
| Customer Reviews | 3.8 out of 5 stars |
| Best Sellers Rank | #55 in Amazon Renewed (See Top 100 in Amazon Renewed) #23 in Renewed Smartphones #693 in Climate Pledge Friendly: Electronics |
| Brand | SAMSUNG |
| Model Name | Galaxy A14 5G |
| Year | 2023 |
| Model Number | Galaxy A14 |
| Whats in the box | USB Cable |
| Manufacturer | Samsung |
| Weight | 7.2 Ounces |
| Item Dimensions LxWxH | 0.36 x 3.1 x 6.6 inches |
| Color | Black |
| Warranty Description | 90 days limited warranty |
| Operating System | Android 13.0 |
| Connectivity Technology | Bluetooth, Wi-Fi, USB |
Only logged in customers who have purchased this product may leave a review.
Daily Air Flights to KY
For Faulty Products
Save 7% U.S. Sales Tax
24/7/365 Availability
All In Price For Your Peace
Stay updated with every Deal & Discount!
Nancy Orlen Weber –
1.0 out of 5 stars
NOT WELL RENEWED. NOT IN EXCELLENT OR GOOD CONDITION.
Tray for SIM card is damaged (bent) and will not accept a sim. The tray is worn, rather than new. A cheap part that should have been renewed. Also, no SIM removal tool and no manual or link to one online. VEry displeased and will buy from Samsung direct at a higher price.
2 people found this helpful
Kamal Arboine –
1.0 out of 5 stars
This phone is not unlocked!!!!!
Upon turning on the phone I saw the T-mobile logo 🤔 . I immediately called T-mobile to find out if the phone is blacklisted only to be told that the the phone is locked by the carrier for an outstanding balance. I am about to return this ASAP.
5 people found this helpful
Jaxswild –
1.0 out of 5 stars
Us cellular prepaid service
IMEI number not compatible with US cellular prepaid service. Had to return phone
Laura Lou –
1.0 out of 5 stars
Battery stopped charging at 30 days
Was totally an ok phone then the battery stopped charging. Luckily within the 90 day period
Amazon Customer –
1.0 out of 5 stars
Phone was NOT unlocked as stated in description
The phone was locked to metro by tmobile carrier and could not be used by any other carrier. Unable to use product since it wasn’t unlocked as described. Sent back.
One person found this helpful
dfwcyclist –
1.0 out of 5 stars
Do not buy
As other reviews state#1 Will NOT work with Tmobile. Tried SIM cards from 3 different phones – NOPE.#2 Listed as “excellent” condition refurbished. Again, a big NOPE.
2 people found this helpful
Cayla –
1.0 out of 5 stars
Phone not unlocked
This phone was not unlocked. I could not use it unless I stayed with metro which the phone was still attached to. Be careful
One person found this helpful
Rhonda Caudill –
1.0 out of 5 stars
Not happy
Phone has never charged to 100%. 84% is the max charge….battery has a short life!! Not happy with this purchase/phone at all 🙁
Steven Johnson –
1.0 out of 5 stars
Not happy with the Samsung A14
The phone keeps dropping calls. I can hear them but they cannot hear me the entire time.
Angela Skirnski –
1.0 out of 5 stars
Not ready to use
Said would work with any service. It does not. Had to return
2 people found this helpful
Maximilian Kohler –
4.0 out of 5 stars
Worse in virtually every way compared to my 2017 Moto x4. Keeping it due to longer software support
I bought a Moto x4 many years ago and have been perfectly content with it. After it updated to Android 9 I didn’t like the fact that you could no longer see all open apps in the new window-switching view, and it forced a google search toolbar, and a number of other things I thought were worse, so I used directions on xda to revert back to 8.1.I was perfectly happy with this for many years.Then a security-related app I was using notified me that Android 8.1 was not secure and has not received security updates for years. So I have to get the latest version of Android.Then I find out that Motorola doesn’t publish security or Android version updates to the phone past Android 9, so my only option is to buy a new phone or flash a 3rd party ROM. I looked for instructions and ROMs, and LineageOS seemed to be the primary other option, but I ran into many problems.So I looked up what phones were similar to the Moto x4 and provided the longest term of security and software updates. Samsung Galaxy A14 5G seemed to be the winner so I bought it. It’s 6 years newer than my Moto x4 so it should be an enjoyable upgrade at least right? Wrong.* It’s much thicker and taller. Too tall for my liking; difficult to use with one hand – yes I’ve tested the “one-handed features”.* The fingerprint reader is worse. The Moto x4’s works 90%+ of the time, the A14’s works about 40% of the time.* The battery takes many hours more (can be more than twice as long) to recharge (via USB 3.0 to my PC) and drains as fast or faster.* No call recording.* No view all open apps ability.* Various other annoyances related to how the software functions on this phone/android version.The only noticeable improvements are more customization of notifications & layout.New Android versions & phones are barely different and many of the changes are often downgrades. Hyping them up and making us buy new phones to get security updates is such a scam. My Moto x4 could have lasted me another decade at least.I hate the smartphone industry. Thankfully, California’s new Right to Repair law might mostly solve this issue for the future.
6 people found this helpful
Christopher H. –
4.0 out of 5 stars
Good phone
The phone is a good phone, however it does have a “tracer” while using the touch screen.
Adam Green –
4.0 out of 5 stars
Decent
Good looking phone, but the ambient light sensor wasn’t very good. And it seems to freeze up every couple seconds with the touch screen.
Vic –
3.0 out of 5 stars
How do I know?
The phone came still factory locked. If it wasn’t unlocked, how do I know it truly was refurbished? Glad I got the extended warranty.
3 people found this helpful
David R. –
5.0 out of 5 stars
Very nice budget phone
This is a great budget phone. Sure higher end phones have better cameras, faster charging, and wireless charging. This phone’s camera is plenty good for me and plugging in for a 15W charge is good enough for me. This phone has a large screen and large battery (some of Samsung’s higher-end phones have smaller batteries). Samsung also promises longer upgrade support for higher end phones, but I didn’t figure that spending twice as much for a phone with twice the ssoftware support period made for a better value.I did have trouble getting an actual Factory Unlocked phone (the first seller sent Carrier Unlocked versions of this phone instead of Factory Unlocked which could not be activated on my preferred carrier due to the carrier using a IMEI whitelist to check for compatibility). Factory Unlocked als means that I am not reliant on a carrier’s software update channel (the AT&T carrier unlocked model’s Android security patch level was still more than 6 months old after checking for updates – perhaps updates are only availably for that phone when on AT&T’s network). In the future, I will check the seller’s ratings and reviews before purchasing a refurbished Factory Unlocked phone (note that if the item is shipped by Amazon, the unit you get is not guarantied to be the unit provided by the seller so checking the seller reviews is only useful for sellers who ship directly).
8 people found this helpful
Kenneth B. –
2.0 out of 5 stars
Looked great and was unlocked but
The phone I received was unlocked as promised by the company and it looked in perfect condition like brand new however when I set it up and started to use it it became extremely unresponsive it would open up things that I didn’t want it to open and when I try to open things up it would not respond simple things like the internet on my mail program things like that browser and files folder nothing would open up and sometimes they would open up something else when I click for these therefore I had to return it and request a refund when I called them to request your refund all I got was an answering machine I did this twice before calling Amazon to request an A to z guarantee and they approved my refund I am glad that I kept all my evidence that this phone was indeed returns via tracking number and pictures of the label I put on the box that way they cannot say they didn’t receive the return.
Thomas Derk –
5.0 out of 5 stars
My best phone to date:
Firstly, my apartment was a one bar signal strength, but with this phone, I have plenty of signal and easily can stream Amazon music. The BlueTooth range is excellent. The microSD slot is rated 1 TB, but I only have experience with half. It’s fast.Bought refurbished, seems brand new, long battery, runs Sony headphones, Amazon Music, Alexa, phone calls, messages, just flawlessly, with all the software updated!Popped in my SIM card and good to go.
4 people found this helpful
F.Hampton –
4.0 out of 5 stars
Samsung Galaxy a14
Still waiting on my code to unlock it, then I will know more seems like a good phone
3 people found this helpful
Veronica herring –
5.0 out of 5 stars
The price was right
I love my new Samsung Galaxy A14 everything about it was awesome I can do more than with my A13 it’s just a great phone thank you amazon
Coaching for Success. Inc. Consignment –
2.0 out of 5 stars
BEWARE! They don’t deliver on what their page promises!
The product page cleary says:- Product will come with a SIM removal tool, a charger and a charging cable.- Accessories may not be original, but will be compatible and fully functional.- Whats in the box – A14 5G Smart Phone, Quick Reference Guide/Terms and Conditions, SIM Ejection Pin, USB-C to USB-C CableThey will NOT provide you with the advertised 1) Charger, 2) Quick Reference Guide/Terms and Conditions, 3) SIM Ejection PinAnd if you complain to them, they will tell you not to expect everything advertised!BEWARE! They don’t deliver on what their page promises!
5 people found this helpful
Jnote21Jnote21 –
5.0 out of 5 stars
Very nice
Phone
ben didlot –
5.0 out of 5 stars
It looks fabulous, transferred all of my data from my old phone and it works great.
I was a little concerned about what condition the battery was in, happy to report it is much better than my old phone which was pretty good. It’s fast, takes great pictures. Couldn’t be happier.
One person found this helpful
Ken Bondurant –
5.0 out of 5 stars
Good service
Like new!
David –
5.0 out of 5 stars
Great value
Great phone for $146,camera is really good,the finger print reader is a very nice security feature,functions perfectly being a “refurbished” phone and not a thing wrong with it,I did buy the extended warranty,Now my wife wants one like it.
One person found this helpful
May –
5.0 out of 5 stars
Happy person
I only had this phone for just a few weeks. I love this phone. I am still learning how to use it. But you can not go Wrong if you buy this phone. I hope you enjoy it as much as I do.
One person found this helpful
Eucebio Luciano –
5.0 out of 5 stars
cell phone a14
It is a good cell phone and I received it in excellent condition, everything works perfectly
One person found this helpful
Armand Rose –
5.0 out of 5 stars
Great Condition
I didn’t realize I had bought it “used” until after I ordered. When it came to install a SIM on the phone an AT&T page came up saying only AT&T cards could be used but I simply ignored that screen, put in my Mint SIM, and it worked completely fine. There were some barely there scratches on the side of the phone but you can’t see them after you put a case on it anyway.
6 people found this helpful
laverne –
5.0 out of 5 stars
samsung A14
Great phone bought as a second phone for travel and camera. Excelent condition, best camera great fast service; no complants. five star
2 people found this helpful
B. Wood –
2.0 out of 5 stars
Would not activate using T-Mobile SIM
The phone was advertised as being for T-Mobile, but it would never activate using a T-Mobile SIM. I could use the same SIM on multiple other phones, locked and unlocked, so I have to conclude that eh description was not accurate. It also didn’t help that T-Mobile is giving these phones away for FREE.
Dreadfred –
4.0 out of 5 stars
Poco espacio
El software de fábrica ocupa mucho espacio de almacenamiento
4 people found this helpful
Anono-mouse –
5.0 out of 5 stars
Arrived and functioned like new. It’s a good solid phone packed with features at a bargain.
Just like new at a fraction of the price with flawless performance.
Brent W. –
5.0 out of 5 stars
Works great
Bought this product as a gift for my mom. She couldn’t be happier. Great product.
Matt –
5.0 out of 5 stars
Exactly what I expected
Exactly what I ordered and in great condition
Kathryn D. –
5.0 out of 5 stars
Reliable
Quick to charge and held battery well. All apps ran smoothly.
Katelyn –
5.0 out of 5 stars
Unlocked how its suppose to be.
I bought this phone after my previous provider has a sim lock on my phone and wanted $150 to unlock it. I said ill buy a new phone. My previous phone was an A10e which held up well. I bought this phone as I saw it was refurbished but in excellent condition. When I received it the packing was looking good on it. Upon opening it I saw this brand new phone in the box. I mean there wasn’t a scratch or anything wrong with it. There was no manuals/information pamphlet however I didn’t expect it to have one. I also usually throw them out anyway. It included the sim card tool as well as charging cable which is always a plus. Honestly if you are looking for a phone that can run games decently as long as they aren’t heavy games (cod) as well as work good and stays fast. I would recommend this one! Phone was fully unlocked. It accepted my Mint mobile sim card right away only thing it needed was to do a restart.
13 people found this helpful
shaun mack –
5.0 out of 5 stars
great buy
as advertised, bought it while in the us then traveled to nigeria, had a few hiccups when putting the MTN sim card in it, but now everything works perfectly
6 people found this helpful
Erik –
4.0 out of 5 stars
Nice phone
It came earlier then expected it came clean and secure the only thing I did not like is that the screen protector that they send with the phone was cracked
2 people found this helpful
Jean C –
5.0 out of 5 stars
Works great
Worked great and able to setup with my carrier
GRIFFIN ANDREW INGRAM –
5.0 out of 5 stars
It works great!
It’s a great phone!
david kautzer –
5.0 out of 5 stars
great phone
refurished phone works perfect[y loks like new very nice arrived in 2 days thank you
curtis –
5.0 out of 5 stars
Good buy
Good quality Good price phone works as it should
One person found this helpful
William L –
1.0 out of 5 stars
Does not work and bad customer service
This phone did not work with my T-mobile SIM card. I brought it to the T-mobile store and even bought another SIM card to make sure. When I tried to make an exchange for a new one, they have just ignored my messages about it.
Amazon Customer –
1.0 out of 5 stars
false advertisement
Before purchasing this device I confirmed the device isUnlocked for All Carriers per the description under wireless carriers. However this device is only unlocked for AT&T and does not work for T-Mobile SIM cards. Therefore this is false advertisement and a waste of time and Money. I requested a replacement that is as advertised or for the unlock code to be provided but customer service was less than helpful. I was told that I would receive a call back regarding the unlock code but instead I received an email in the middle of the night stating that a refund would be issued on a gift card once the device is returned in 3-5 business days. Time effectiveness is extremely important given that I use this device as a source of income. This is unacceptable and I am Truly disappointed!
28 people found this helpful
HC –
5.0 out of 5 stars
Phone
This phone works excellent!
Kindle Customer –
1.0 out of 5 stars
I wish I could give a rating.😔
The phone was advertised as unlocked, but it isn’t and therefore can not be connected to my cell network. I’m still waiting for a simple unlock code but I am being told that it could take another 48 just to get it. I received the phone on 9/25. When and if I can ever use it, I’ll be more than happy to give a rating.
One person found this helpful
Amy from Pittsburgh –
1.0 out of 5 stars
Not Unlocked as Advertised…Waste of Time
Of course I get this phone and despite being advertised as unlocked to all carriers, it is not. Only will work with T Mobile and I have Verizon. Is there some reason they can’t just advertise what they actually have? Gotta love that all the inconvenience falls to me even though they make the mistake and screw up. Now I have to go return the thing just to get Amazon credit. Thanks for nothing.
7 people found this helpful
Rick Bailey –
1.0 out of 5 stars
Defective
I purchased 2 refurbished phones. Delivery was good and product was all there but 1 phone worked and 1 phone didn’t work.Not good
Luis Perez –
1.0 out of 5 stars
Buyer beware
The media could not be loaded.
I bought this phone, then after turning the phone on and setting up the phone. The screen started to glitch and become unresponsive. Suddenly the phone screen went black and did not work anymore. I’m really upset as I trusted the Amazon Renew program as I could not afford a high budget phone.
5 people found this helpful
Troy L. Pawleska –
1.0 out of 5 stars
Does not work with Verizon
They say it works with all carriers and unlocked but I called Verizon they do not support this phone.
R. Stearns –
1.0 out of 5 stars
not unlocked
the phone was locked to at&t i needed tmobile complete wast of time.
Lae Thongphun –
5.0 out of 5 stars
The features on this Samsung A14 are amazing.
This phone has all the features you’ll need. Easy to use and the picture quality is awesome. It’s a bargain too.
3 people found this helpful
Thom H. –
2.0 out of 5 stars
Great condition. Unlocked as promised.
Fingerprint reader not recognized. I use that regularly and won’t accept without. Yes, I rebooted and reset as recommended, but it simply doesn’t work. Not properly tested, obviously, or this problem would have been identified, hence the low review.
3 people found this helpful
Preston Smith –
1.0 out of 5 stars
It won’t do the basics
I have had two of these phones and returned them both within a few days. The problem: You cannot make or receive phone calls. This sounds bizarre, but it is true. I would get a call to the phone, and I’d answer it, and the person on the other end could not hear me at all. When I would try to call somebody, they would answer and never hear me at all. After spending hours on the online Samsung tech support, they referred to to an authorized repair store, and they said the only way to fix this was to have a new motherboard in the phone, and those were back-ordered almost a year. Nice phone. Pretty. But would not do the basics.
One person found this helpful
Beth/T = Jack –
1.0 out of 5 stars
No
I returned because it wasn’t able to work with the phone company even though it said it was compatible with everyone it was open unlocked never used but if it’s free used and and refurbished it is used to compare to all the companies so be warned refurbished won’t be able to be used as an unlock cuz other phone companies will see it was used before does that means it’s not unlocked to them that’s what I was and no it’s not worth the money did nothing better than my phone did the quality not worked in my own I would have had my own from 10 years ago. no value with money here especially on this website and you’re getting no value anywhere on Amazon.
3 people found this helpful
Alicia A Barbour –
5.0 out of 5 stars
My new phone
I love it very much. Thank you
Francisco –
5.0 out of 5 stars
Great product
The phone is excellent.
One person found this helpful
Catina –
1.0 out of 5 stars
NOT the US version as listed!
This phone was listed as the unlocked US version meaning it would be available for CDMA carriers like Verizon. It, however, is the GSM version, and seems to be locked to AT&T. I purchased 2 of these phones each for my children and they are both this way. If you are looking for the US version and plan to use Verizon do not purchase this refurbished version it is not what you’re looking for. Returning.
One person found this helpful
Chris Roberts –
1.0 out of 5 stars
Not happy
Nothing bad about the phone itself. BUT for the seller, as soon as I got my phone set up I got a text from AT&T saying that my phone was currently on an UNPAID INSTALLMENT PLAN and that if I continue to use the phone they will disable my sim card. So I bought a phone that I either have to pay off the installment before I can use it, or return the phone. I got hustled trying to buy a decent phone that won’t break the bank or cause me to sign another contract. Not a good experience.
2 people found this helpful
B. Keehn –
1.0 out of 5 stars
More obnoxious than it’s worth.
For reasons absolutely no tech support person anywhere could explain, there are inexplicable issues: carry-over, specifically relating to apps connecting and working between linked devices, which has frankly put a massive hitch in many of my everyday routines. I shopped for ages for a good deal, but this phone, maybe because it was used, is highly problematic for the few functions on it on which I rely. Autocorrect does not work. It does not remember frequently used words unless you misspell them. The screenshot function is useless and highly problematic. Certain apps just don’t run. If you edit a photo, it immediately becomes “corrupted”. Both the seller of this item and the manufacturer really botched their jobs with this one. I’m sure I’ll find mpre problems as I use it. The moral is: don’t truat Amazon to refurbish tech. Buy directly from a provider.
4 people found this helpful
TNT Electronics –
2.0 out of 5 stars
NOT unlocked for all carriers! This is a GSM phone
not as advertised
3 people found this helpful