Description
About this item Crystal processor 4K: This ultra-fast processor transforms everything you watch into stunning 4K. Multi voice: Smart TV with Alexa and Bixby. Mini Wall Mount and Vesa Wall Mount Compatible Smart TV powered by Tizen: Go beyond Smart TV with next-gen apps, super easy control, and a host of enhancements that elevate the TV watching experience. HDR: Unveils shades of color you can’t find on HDTV. Crystal display: Experience crystal clear colors that are fine-tuned to deliver a naturally crisp and vivid picture. Alexa built-in: Ask more from your TV. Just ask Alexa to open apps, change the channel, search for movies and shows, play music, control your smart home devices and more. To talk to Alexa, press and hold the mic button on your remote. › See more product details
Experience your favorite movies and shows on a vibrant, stunning 4K UHD screen, using the Universal Guide to surf smoothly and select content. Everything you watch is automatically upscale into 4K for stunningly vivid color and detail.Power Supply (V): AC110-120V 50/60Hz
Diane Gaskins –
4.0 out of 5 stars
Get an extended warranty
Originally gave this TV 5 stars. Well, exactly 2 years after purchasing it, It’s done and nothing can be fixed. It just started turning itself on and off, black picture, wouldn’t respond to the remote and when I started reading some forums for help, apparently a lot of Samsung TVS do this. I did get a new TV, arriving tomorrow, for $300, the exact same TV, 2023 version, at a discount. I never had a problem with any Samsung I’ve had before. I even have a Samsung phone. But I do recommend getting an extended warranty.
One person found this helpful
Michael james Gonzales –
4.0 out of 5 stars
Good buy
Nice clear picture bought 2
Experienced Reviewer –
3.0 out of 5 stars
We have 2 of these…the 65″ is getting dark spots
Our 65″ is almost 3 years old and recently noticed dark spots when the screen pic is light. Also this tv in my opinion has always been on the dark side. I have to turn it as bright as possible to see what’s going on esp during the day. Also when using streaming services in the TV I can not adjust the picture brightness or the size. So if you want to expand a screen on movies that are being broadcast in wide screen…I can’t do it. Not sure why. The functions are simply grayed out. I can adjust on things plugged into HDMI, so if you have a cable box or some other box plugged in you can adjust but all the onboard apps you can’t which to me is the dumbest thing ever.We have two of these TVs and overall they are user friendly and I like that we can use our apple products and cast them up on the screen with apple airplay….it’s installed on the tv so we do not need anything extra. it works nicely for putting youtube from your ipad or looking at photos.Anyway the TV has some good qualities but the larger TV is getting the dark spots and I feel like it’s dumb that I can’t adjust pic size or brightness when using the onboard apps.this is minor but the legs for this TV are stupid. They are way out at the edge so you have to have a stand that is almost as wide as the tv and with these newer thinner TVs it’s really not necessary to have a giant tv stand. I wish they would make the stand so it sits in the middle more and also so you can swivel it a little without attaching it to a separate stand. I mean why not include a good stand made for the TV.Interestingly the smaller 43″ TV does not seem to be getting the dark spots but it could be because it’s a little newer and gets less use since it’s in a bedroom so it’s only on at night for an hour or so where the big one can sometimes be on for hours on end.
4 people found this helpful
Ryan –
4.0 out of 5 stars
Great TV for 3 years, until it stopped working
We’ve loved this TV for the last 3 years…..until today. Crystal clear, quality picture. Today the screen just started blinking on and off without ever turning on completely. Unplugging and plugging back in didn’t help. Continues to do the same thing. I made the mistake of not getting an extended warranty. Lesson learned. Disappointed that it didn’t last longer.
8 people found this helpful
Ryan –
2.0 out of 5 stars
my sad Samsung
So this television has always been finicky – remote is way too sensitive. you can breathe on it and it will put on the QVC channel. My internet is super fast and I had an ethernet connection to the TV. Still the controls were just like a half second too laggy. It gets super frustrating over time. Then there was that thin white line that appeared across the screen about a year ago. But I was a trooper and adjusted.And now it’s three years old and I get it, it’s not under warranty and yada yada. But now all of a sudden the thing just turns on and off on its own, every 30 seconds or so.I reach out to them directly and get nowhere and on socials and am still waiting. And of course there are whole forums of samsung customers talking about their TVs that are turning on and off. And the remedies are everything from hard resets, cold resets, unplugging from the wall for thirty minutes, hold in the power button for 15 seconds. If that doesn’t work do it again….and the list goes on.And I’m on this forum with all these other sane people. And I’m reading these steps. And I’m imagining all of us at home like literally cycling power for 30 minute intervals, holding this button again, and then reading that I may have to try it multiple times. You start to look over your shoulder and really question how you spend your time and what your fighting for. Like really? Do I need to watch any of this? I could actually be working on something worthwhile. But then I hold the button for another 15 seconds and cross my fingers the next cycle works.Seriously, it’s criminal that this is the advice. Have people wasting their time, unplugging and holding buttons, looking like maniacs. It’s a TV dude, it should last until I think I think it looks old and dopey and decide to throw it out. But no. This is where we are. It’s just totally acceptable for this thing to be a brick after three years and to expect no sort of response or support.It’s cool though Samsung bc now more people can see you coming.Merry Christmas
Lori Lynch –
1.0 out of 5 stars
had TV 6 mos – pic and volume going out
Was on with one customer service rep and was going to send a tech until I was dumb enough to be honest and tell him our picture came back on. Our pic is going in and out and has been for FOUR days.I had to make a SECOND phone call to get a tech to come out to fix or request a replacement.First call was about 1 hour. COMPLETELY RIDICULOUS!!We live in the country. They have no tech in our area. SURPRISE!! So, they have dispatch search for a tech now. 24-48 hours to respond on this status. NOT HAPPY will NEVER purchase a samsung again.Calling again today – 06/16/21 – on second phone call as first rep was telling me up to 48 more hours for a response from ANYONE (including option to speak to a supervisor as so far NOTHING has been done to fix our TV whose pic has gone OUT)So, dispatch has NOT done the job I was told two days ago WOULD be done. Current rep is now searching. So far, Samsung is WORTHLESSFinally, the FIFTH person I spoke with has finally resolved our problem. We SHOULD have a refund now being processed. Of course, Samsung ALWAYS says 24-48 hrs for any process. I have a problem with this as well.This ALL started Sunday. I get a phone call END from Samsung’s Exchange and Refund team. They send me a link that does NOT go ANYWHERE. I tried it SEVERAL times on two devices. I call them AGAIN. I get forwarded to an office that CLOSED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!They want documentation signed with the model number label on the documentation, sent back to them. I bet this takes more than a WEEK to get them to BEGIN our refund process.DAILY Samsung’s customer service is HORRIBLE. ONE person was helpful and got me this damned far.Its been more than a week since this WHOLE process with our TV pic going OUT.Now, what was a VERY confusing request – they called to ask for the SN label to be removed from the TV so that they could see it removed. I sent them a photo of having removed it. NEXT, supposedly it will now take 3-5 bus days to process our refund. THAT’s about a TWO week process to get Samsung to settle our tech problem with our TV. AND, we do NOT yet have a refund.Removing the SN label is a COMPLETELY stupid thing to do as they are not EVEN retrieving the TV. Clearly NOTHING more than a delay tactic like all the other steps I have had to experience.I believe it has been like THREE weeks since our TV went out and NO refund yet. Samsung still wants more info – apparently, ANYTHING and EVERYTHING to delay refunding for defective merchandise.07/21/21 – STILL an INCOMPLETE PROBLEM. They texted me that our refund had been processed, THEN they texted me that our bank had rejected our refund. I contacted our bank, confirmed my banking information that I printed paperwork to monitor. Our bank told me NO reason for a refund rejection. I let Samsung know through text there was no reason for a rejection. They NEVER responded to me. I am on the phone with them AGAIN – was already told our refund was processed. I told him the above – he is checking on it. Agent now has to check to find out where they have no record of a rejected refund. I KNEW this was going to happen. Been watching our mail for a check – NEVER received. This ALL began 06/13/21. OVER a month and STILL NOT resolved. NO surprise.Any of you still purchasing from Samsung – smh. (they do not want us to get rid of our TV until our refund is process – so GUESS WHAT?? We have been storing our TV ALL this damn time).BTW – EVERY agent is SO nice and SO apologetic – yet its 5 weeks now and our refund for our TV is still OUTSTANDINGThey had ME call Citibank and provide a Acct Number. Citibank knew NOTHING about this. I am back on the phone with Samsung, told the agent NO refund received. Transferred me to case management. NOW I learn that Samsung’s process is a new process. Samsung is SUPPOSED to send refund info to Citibank and Citibank is supposed to send a link to process refunds. ANOTHER 24-48 hours process.08/02/21 – I REALLY hope Samsung losses business over this. I phoned Samsung AGAIN yesterday – informed them STILL no refund!! I just received another call from a Christine – JUST called to ask if we had received our refund????? NOOOOOO. (that was the ONLY question she had. NOT her job to make sure we get our refund)I really hope people are reading this review. Sad that Samsung is so HARD up that they can’t refund $400!!ONGOING saga STILL two months now – NO refund. NUMEROUS phone calls, all apologetic reps with NOTHING resolved. therefore, apologies and sympathies are worthless!!
19 people found this helpful
Jim Rhodes –
5.0 out of 5 stars
Great Picture
We replaced our old Samsung with a new model. Picture to the edge is great.
2 people found this helpful
Alexander OttoAlexander Otto –
4.0 out of 5 stars
Worked for 3 years and now does not
I have had this tv for 3 years and I truly thought I received a quality product. I’m now having an issue where the TV is completely dim. I can make out the picture just barely. I changed the settings, spoke with customer support. It fixed nothing. They now want to send a repair man out and quoted the price around 400 dollars which is basically the cost of a new TV. Really dissapointed. I have 4 other Samsung devices and have been a huge fan. This is a sad dayUPDATE! I slapped it around a bit and it works again lol
10 people found this helpful
Benito Robles Jr. –
4.0 out of 5 stars
43″ Samsung TV QLED
I would give this 5 stars but I noticed after a couple of months that it had a bad pixel . Good picture, color sharpness.
Robert Schmidt –
4.0 out of 5 stars
Nice TV… but a little tricky to get running (and mounted) as I wanted it!
I thought I was going to like this TV, because it was from Samsung (as was the TV it was replacing) and it had wall-mount configuration that fit with the mount I already had (and which I wanted to keep). Well, first of all, the configuration was right (200×200 mm), but the screw holes (for mounting) were incompatible with my existing mount. (That really bothered me.) So I put the TV on another surface while I checked out the connections, picture, and remote operation. This, too, turned out to be trickier than I had imagined, because the startup process was just not clear. Instructions for the “smart” remote (which means there aren’t a lot of buttons) were not clear enough, and it took a lot of trial-and-error to get the TV to do what I wanted. Moreover, the process asked me to choose between using an Alexa command-recognition process or its “Bixby” equivalent. I had an Amazon Echo device in the same room; so the Alexa option proved problematic. (The Amazon device seems to prevail, and I haven’t gotten around to switching to Bixby yet. To be honest, I’m not even sure how to do it.) The TV’s picture is good enough (actually quite good), and the size (43-inch) is perfect for the room. The “smart” app options seem to work fine, but you have to get used to the interface, which (of course!) differs from all other devices I have. Arrggh! The remote is small and slim and has only a few buttons, with some cryptic symbols. Again, it takes time to figure them out. I even had difficulty switching channels until I figured out how the channel button works. (It can be depressed to call up the channel guide as well as toggled up and down to switch channels.)OK, it sounds like I’m picky, and I guess I am. But a better tutorial for the remote would’ve gone far to alleviate my frustration in figuring it out. And I’m still trying to figure out how to hang the TV on the wall mount I already have. Options for both M6 and M8 mounting screws would’ve been VERY nice to have. (The TV requires M8 and my wall mount only accommodates M6, which are too small for the TV’s holes. The mount can’t handle M8 screws.). If you’re mounting the TV on a wall, all will be fine if you’re buying a new wall mount. But attaching it to an existing mount might be more of a problem than you were expecting. Good luck!
3 people found this helpful
Irish Girl –
5.0 out of 5 stars
Quit working
Loved the tv until it quit working. It started shutting down intermittently recently, and now it just has a black screen trying that tries to power up and just cycles on and off never turning on or even getting to a point where I can troubleshoot it. Repair forums say it’s common with this model – a faulty ribbon in the power line and that it’s unrepairable.
10 people found this helpful
Will –
4.0 out of 5 stars
TV
This TV works well since I gotten it
AxP –
4.0 out of 5 stars
I expected way more from Samsung…
Overall it’s a good tv. Admittedly, this is not the quality I expected to get from a Samsung tv, whilst the picture is definitely good it’s simply not at all living up to the hype that surrounds the Samsung name. It may seem a bit petty but the remote control is as basic as a remote control can possibly be and that’s actually a pretty big nuisance because the tv does have a lot of smart features but the remote is essentially useless if you want to fully utilize them. I’m not saying it doesn’t work but basically if you want to really use all the functions then you have to use your smartphone as the control otherwise you’ll find it frustrating and tedious trying to navigate the options with the tiny little remote that it comes with, it really is very annoying!In the end I would probably recommend this tv if it was about $150 cheaper. As it is I feel it’s definitely overpriced and what you really pay for is the brand name. I’ve got an LG and a Vizio that are both priced around $500 and in comparison the quality of these TVs far surpass the Samsung in almost every way that matters.I know Samsung makes some absolutely amazing HD TVs but this particular model is definitely not up to par.If you are looking to buy a Samsung I would say this one will probably be a bit of a let down simply because the quality of the product does not compare to the quality of other Samsung models in the same price range. If you are wanting to stay around the $500 range I would go with a Vizio they are extremely good TVs and the quality is amazing I feel they are actually way underpriced.
4 people found this helpful
Reggie –
1.0 out of 5 stars
Good picture quality. Everything else absolutely sucks. Huge disappointment.
Pros: – The picture quality is quite good, but nothing that will blow you away. – The thin frame looks nice.Cons: – The TV does not get very bright and it’s quite reflective, so it’s not good for daytime watching. – The smart interface software is so bad that it crashes and freezes on a daily basis. – The voice control for the remote doesn’t even work as you would expect it would, for example: inputting searches on AppleTV do not work with the Voice input. – The remote has no backlight and the buttons have no distinguishing features and a few of the buttons are completely useless. For example: there’s no button for the TV settings, in order to get to the TV Settings you just hit the Home Button and then Click Left SIX TIMES, passing an advertisement every single time, yet I have some completely useless multi-color input button and an ambient mode button, both of which I’ll never use. – The advertisements that pop up when you hit the home button are permanent. That is so annoying, why did I PAY to see advertisements every single time I use my TV? – The inputs on the back are impossible to use if you wall mount the TV unless you remove the TV from the wall, even for the USB inputs, one of the HDMI ports even points towards the wall so I can’t even plug anything into it unless I buy a 90 degree HDMI cable.Honestly, I did not expect a TV designed in 2020 to be anywhere near this bad. By far the worst “Con” is the smart interface crashing, freezing and updating on a regular basis. I’m really hoping this is only due to the fact that this is a brand new TV, but even if that’s fixed I would still only be rating this TV as maybe a 3/5. As it stands however, I’m seriously considering returning this thing because it’s so frustrating.
2,730 people found this helpful
Fernando a. Duran –
3.0 out of 5 stars
Not working!
The TV is a mess.3 years and already not working.Keeps on cutting on/off, and the picture changes from good to crap.my worst experience.
Providential –
2.0 out of 5 stars
Awful Bloatware
Hey Samsung: Stop with the bloatware.This television looks like something they make fun of in comedy movies where someone goes to the future, and there are holographic ads everywhere that are constantly screaming at you and you can’t see anything and you run into the walls because you’re not used to all this spam. Turning on this television for the first time is hell for anyone who’s not used to the modern advertising scene.Setting up the TV was awful. The app couldn’t connect to the TV, so we’ve already deleted the app. Thanks Samsung for wasting my time. We tried on 2 different phones, in a household where we regularly use our phones to connect to our Roku. When we finally set up the TV with the remote, Dear God.Ads. So many ads. There was some sort of horrible music video playing, and the interface was trying to sell me movies, and there were a million apps, and I couldn’t tell what the hell was going on because the remote isn’t labeled and the interface is more worried about selling you stuff than being an interface.I took these steps:Find the channel list in the TV section. How you get there, good luck. But on the right side you can “select all – delete” and the TV will have trouble finding channels to sell you stuff. If you watch TV, you can add your favorite channels back.Long press the button in the middle of the remote to delete the apps that it will let you delete. I deleted everything, because I use a Roku.Find the setting to change input to your Roku. Or Chromecast or whatever you use. My Roku’s interface is much nicer, easier to use, and has unobtrusive ads.Never look at the awful Samsung interface again in your life. Unless you have to change your TV settings I guess. I dread the day when I need to do something on the TV interface. It hurt my brain and I barely had it on for 5 minutes.Go meditate for 20 minutes to clear your head and forget all those ads.The TV itself:90% of what I watch are YouTube podcasts which are not even always recorded in 1080p, so I don’t care much about picture quality. I can tell you that compared to my old TV this TV fires up quickly, is as clear as anything I’m sending it, and is definitely brighter. My old TV had a fading backlight so I had to crank the brightness all the way up to get a bright picture. This TV is quite dim. It came from the factory at 100% brightness and it get drowned out by normal lights. Pretty disappointing, as the new TV is about as dark as my old one. I primarily needed the new TV due to (1) my old TV had a bad capacitor so the power supply died and (2) the brightness was already up to max and my favorite videogames were difficult to see in dark areas as the backlight continued to dim. This new unit will do what I need. Barely.The picture is okay. Like all basic LED TVs the blacks are washed out. Currently you’d have to upgrade to a proper OLED TV to get “true” black colors, but that TV costs multiples of this one. For the price, this TV looks okay.Overall:The ads are unacceptable. If I have to pay more for a TV without ads, I’ll pay. The TV is fine, but honestly I only need “a” screen. I don’t need 4k 60fps whatever. This was the best bang-for-your-buck on the market when I looked. It works. Just make sure you’re prepared to kill the apps, and you have a Roku or a Chromecast or something with a half-decent interface.
7 people found this helpful
Alyssa Magee –
3.0 out of 5 stars
Loved it while it lasted
This TV has been wonderful – sound, picture quality, etc. are great, but just today it quit working (3.5 years in). It keeps restarting itself, doesn’t communicate with the remote, and the picture quality goes in and out between restarting itself every few seconds. Really bummed!
Shaun Norwood –
5.0 out of 5 stars
If I had insurance on it I like it
Entertainment
Amazone –
1.0 out of 5 stars
I was expecting better quality Apps dont always open already issues with screen . Overall – just OK
Update 4/2/2023 TV is dead – I had a feeling Samsung was garbage – will never buy Samsung again – every tv ever bought before has lasted 10+ years. This barely lasted 2 years. Total garbage – don’t buy.I bought this about 3 weeks ago. It has a “white” space around the top left corner (and along the left side). It is mostly noticeable when there is a black / dark scene … it is not solid black in the upper left corner (or along the left side) when it is evenly dark everywhere else (about 2 inch circumference in top left corner is the worst). Annoying but the box to return tv is gone so dealing with it. The OS and included apps worked well the first few weeks. Then this week the Prime app started acting up. It would not open. I clicked the Prime button it would not open so navigated to and selected the Prime app and it keeps taking me to the Samsung free channels or one of the connected game systems. VERY Annoying but we had like 5 other apps to pick from so we just moved on… unfortunately, next day … Opening the Prime app was still an issue (it would not open) and now Apple + does not open either. Oh wait now Hulu doesn’t open either. I unplugged TV and waited 60 seconds, plugged it back in … still none of the apps will open. Soooo I went to settings>support>update… TV up to date, no updates available. Then I go into the app settings. Tried to delete Apple+ so I could reinstall… ugh, nope I cant delete it because it was preinstalled. Once there however, I decided to click Open from the apps settings section. TOTALLY UNACCEPTABLE solution to this problem BUT that worked. Then I went back to the appropriate way of selecting app to open. For whatever reason I am now able to open all apps again. Sorry but when I go to use my TV, I want it to just work as it should. I should not have to troubleshoot every time I turn on the TV 3 weeks in to be able to watch something. So yeah if you have patience and can accept less than perfect functionality and picture quality (but pretty good in fairness) then this is an option. That said, too many unacceptable issues for the prices so I give it 2 stars. if it would have worked the way it should without requiring me to do a bunch of troubleshooting after 3 weeks of use, It probably would have received 3 stars. If the screen was not already messed up in the top left corner and the apps worked without struggle I would have probably given it 4 stars because when the issues outlined above are not present, it is a pretty good tv. All this said, I would recommend you pay the extra for added warranty If you do purchase this TV because it is too big to return without a reasonable amount of frustration. (Oh and dont buy it just because it is Alexa enabled if you already have echos in the house. totally useless feature to have on the tv if you already have an Echo (or many). I got it with alexa thinking I would be able to “easily” sync my echo plus with it… which you can do but there is nothing easy at all about the setup and once it is setup there is a major delay between the TV audio and Echo audio. (Echo is delayed by like 2 – 3 seconds. (I have GB internet service with an excellent router). I will say, the speakers in the tv are pretty good so I just use the tv speakers. Over all, I was disappointed with this purchase but its good enough not to return (At least not yet)UpdateStill not loving the tv. The App Store section is Horrible! Search UI tries to be smart but fails miserably. Half the time you click install on an app it looks like it’s going to install and it doesn’t.The Samsung free content is annoying because it goes right to that instead of letting me pick what I want when I first turn on the tv and it’s louder than the other apps.It’s good enough for the sales price I paid but will never pay full price for a Samsung anything after the experience I’ve had with this TV.
9 people found this helpful
Will Brettin –
3.0 out of 5 stars
Went dead just before the three year mark
Was doing really well up until around year two of use, started noticing lines of pixels going out. One month before the three year mark in the middle of use, the entire screen just went dead. Tried restarting, black screen, powers itself back off after a few seconds
JP –
5.0 out of 5 stars
Excellent TV – no major complaints
I purchased the 65″ version of the Samsung Crystal UHD TU-8000.Pros and Cons: * Mounting was relatively straightforward. Like other reviews, I did have to purchase specialized bolts to secure the tv to my existing flat screen mount. Fortunately I have a hardware store nearby, and it was easy to find what I needed. I agree with other reviews that the screws need to be a tad longer than what is specified in the owner’s manual. I used four M8 1.25 pitch screws at 30 mm length. Depending on your mount, this may or may not be the proper length for you. * Once powered up, I found the remote control to be very simple, and surprisingly intuitive. I give the remote 4 stars for two reasons: the buttons are not back-lit or visible at all in the dark, and the remote is small and black which means I lost it three times in one night of viewing. * The quality of the graphics are very good. As noted in other reviews, the screen is very reflective which can be bothersome for daytime viewing. I would have included a picture, but the tv behaved like a mirror and I didn’t want to post a selfie. 😉 * The smart features were very intuitive, and highly functional. Within minutes I had set up access for YouTube, Netflix, Amazon Prime, Disney+ and HBO Max. This was the main reason for me to upgrade from my 55″ Samsung screen, which was nearly 10 yrs old. * I plugged in my Chromecast, and the TV recognized it and began offering Google Assistant as a voice command option (in addition to the native Alexa and Bixby options). * I still haven’t figured out how to get Ambient mode working. It isn’t important for me anyway, so I gave up. I may try again in the future out of morbid curiosity. * I have a separate Sony stereo receiver with bookshelf speakers. I plugged in the optical cable and HDMI, and it worked immediately. The two devices “talk” to each other, so I only need to use the remote that came with the TV.Overall, I am very happy with this purchase. The interface is now much simpler than what I had before. I’m a tech person by trade, so the added complexity I used to deal with didn’t bother me, but my wife was not able to operate the tv without my help. With this new setup, she feels much more comfortable operating it on her own.
4 people found this helpful
Captain Rico –
5.0 out of 5 stars
Crystal Clear Excellence
Navigating the smart features is a breeze, thanks to the intuitive remote. With quick access to popular streaming services and a multitude of apps, the TV seamlessly integrates into our content-rich lifestyle.One notable surprise has been the TV’s built-in speakers. The audio quality is impressive, producing clear and dynamic sound that eliminates the need for the soundbar in most scenarios. While the soundbar is a nice addition for cinematic experiences, the TV’s speakers have proven more than capable for day-to-day viewing.The TV’s design is sleek and modern, with slim bezels and an elegant stand that adds a touch of sophistication to our living space. The 65-inch size provides an immersive viewing experience without overwhelming the room.
Jeff –
5.0 out of 5 stars
Fantastic TV for the money, but make sure to disable soap opera effect!
I have had this TV for 10 days now and I wanted to share my feelings on the positives, negatives, and overall traits. I did extensive research on Youtube and Amazon before landing on this one. I was moving up from a 60″ plasma Samsung which I was moving into my living room, to replace a 42″ Panasonic plasma which I am moving outdoors to my patio. I’ve owned several Samsung TVs. Here are my thoughts:Positives: – Great packaging. The box has a “pull off top” that allows you to expose the TV while it is standing upright and easily get your hands under it to lift if straight out. There was plenty of styrofoam and the screen and TV overall were clean and devoid of scratches or cracks. – Delivery. I paid the extra few dollars for “delivery to any room” and the delivery team took it straight to my home theatre in the basement. Both were very nice and wearing masks and arrived on time. – 4K picture. I have watched hours of 4K content on Youtube to test the color, dynamic range, etc. It’s brilliant! Really blew me away. I would recommend (after making this mistake myself) to not get too wrapped up in all the comparisons and little distractions brought up in various Youtube videos. The reality is a 2020 Samsung 4K TV is going to look pretty amazing. The reviewers get down into crazy details that the average person just won’t notice. – Setup. The setup for the remote, Smart TV options, etc, was SUPER easy. It automatically paired to the Samsung sound bar I also bought, and also automatically connected to my cable TV box (Spectrum) and the setup of Netflix, Hulu, and Amazon Prime Video was done in minutes.Negatives and Annoyances: – The remote kinda sucks. It is very small (same size as an Amazon Fire TV remote) and has minimal buttons. I’ve learned to use it just fine, but I really don’t understand this dumb concept of “minimalist” TV remotes. If you are using the remote in a dark media room, it’s basically impossible to see the buttons. And the remote has no backlite or glow-in-the-dark features. Also, the volume and channel buttons are narrow little toggles that you click literally forward/backward instead of just pressing up or down. Really, just stupid design. Not a dealbreaker, but terrible nonetheless. ALSO, the soundbar remote is basically IDENTICAL, but without channel or Home options. I can’t tell you how many times I grab the wrong remote in the dark. Overall, the remote sucks. – SOAP OPERA EFFECT ENABLED OUT OF THE BOX – Disable this! It ruins 4K movies! You can do your own research on this topic, but bottom line, this TV (like many competitors) automatically enables “motion smoothing technology” which might be OK for sports, but RUINS real 4K movies. But don’t despair! Just disable LED Clear Motion in the Expert Settings, and the problem is solved. – Sound. The soundbar also, for whatever dumb reason, comes set up with “sound delay” which means moving mouths do not match the sound. This is also an option you can fix easily in Expert Settings, but again, so stupid for it to be enabled. It should not even be an option in my opinion.Overall: Really love it and would recommend. Note, I am not using it for gaming, just streaming movies and regular TV. Beautiful picture, easy setup, good packaging and delivery, and very easy-to-use smart TV options. I would definitely buy it again!
99 people found this helpful
Elizabeth Hollinger –
5.0 out of 5 stars
Every day I like it more!
I haven’t bought a “good” TV in about 20 years. My last two were inexpensive Insignia Roku TVs under 32”. And when I bought my first one, my Mom and I spent a few weeks marveling at the picture quality (a measly 720 dpi!). I’ve been experiencing some deja vu the last week or so every time I watch something that is UHD.On the whole I think the TV is great! Larger than I expected, but that’s largely because I didn’t go out TV shopping at stores in person beforehand—I relied on Amazon’s recommendations and research. I really like the Tizen Smart TV interface and am looking forward to not having to deal with delays in new streaming apps because of Roku’s business dealings. It was pretty easy to set things up as I like and their store had all of the apps that I use regularly.The remote has actually been a delight to me. I would not have expected something so small and … condensed (as in it has so few buttons in comparison to my other remotes) to be so useful. I only use the bulky universal remote that I got from Spectrum when I need to use the cable box. Switching over to the Spectrum app removes that need entirely—which I love. The only thing that I haven’t really tried is the voice control feature.I’m really pleased with this purchase. The TV is great. The picture quality is amazing. The sound quality is better than I expected. The interface is nice. I’m super pleased!
4 people found this helpful
jbordetas –
4.0 out of 5 stars
Add ROKU Ultra and Boom
First off I did not purchase this TV here. Got a better deal through some credit card (Amex) offers. Now, I have more than a few Amazon reviews that you can peruse in case you think this review is in anyway tainted. That said i was VERY disappointing when I got this set. The Tizen OS is just a nightmare. Difficult to use, non intuitive and so intrusive. The remote is so sensitive that merely brushing it with your hands will make the smart hub kick in and that is a huge issue for me (YMMV). The apps were slow and try as I might I was simply not getting the color I expected. Heck my 75 inch TCL had a better pic and it was a 2018 model!I was googling ways to get the most out of this tv and came across a forum post about pairing it to a ROKU Ultra. Well all the other TV’s I have 75, 65 and 55 are all Roku so I knew I would love the interface. What I was NOT expecting was just how better the color processing is on the ROKU vs the TV. The apps are faster, the color is more vibrant and over all I simply enjoy it much better than the out of the box experience.I now feel that this TV suits my needs, the screen size is impressive and now the screen image matches my expectations. Funny what a software and hardware change can do. Now before you go complaining about having to sp[end another hundo on the Roku, I already spent 1500+ just to get the TV what is another 100 to get 85 inches of real estate pumping out an amazing picture for that price. Seriously, in my experience everything looks better through the ROKU Ultra vs the Tizen interface.Now let’s talk about connecting a PC to it. I have a NUC8i7HVK and that little powerhouse with it AMD Vega M chip makes this TV scream! Even the less than impressive HDR shines. So in my opinion the limitation of this TV is not the Panel itself as i have seen the difference a quality input provides. All in all now that I found the solution I can rate this PC a 4 stars. If i wasn’t petty I would rate it 5 because with a few minor and non costly adjustments this TV stands out. But I am so it gets 4 from me
13 people found this helpful
ed barnett –
5.0 out of 5 stars
Awesome tv. Crystal clear picture, slightly difficult to setup.
I had considered this 65 inch tv and the Qled. I saw the picture at a Best Buy and thought it to be fantastic. The Qled was amazing too but I didn’t feel it was worth $400 more. This picture is so crystal clear I can see the grain of the grass when watching a golf tournament. I love to watch TCM movies , the old movies are so clear with this tv that it seems like the actors are actually in your room. Some dislikes , not crazy the way the app bar is shown across the bottom of the screen, they are small and hard to tell which one is highlighted. Also I just wish I could get rid of many apps I don’t want, but Samsung has some you just can’t delete. Instructions with the tv were only for installation, hardly any operating instructions on paper. I also thought it was difficult setting up as you have to go online and start a Samsung account . I couldn’t get the Bixby to work for voice so I used Alexa which works great. The remote is pretty basic but does a good job, I can use it for Xfinity/ Comcast, but found it easier just to use the Comcast remote, and use the Samsung remote for apps and controlling my Firestick. Only other thing is it would have been easier if the tv had a stand with a platform instead of legs. Legs are ok but I had to make a new tabletop to accommodate the width of the legs. Overall the tv is awesome.
Carl and Veronica –
1.0 out of 5 stars
MUST READ! Do NOT buy this TV if you want high quality! You get what you pay for!
Wake Up Amazon Customers! You Get What You Pay For!I know that you did not think you that were going to get $3,000 value in a $500 TV. Because the reality is that I thought that was going to happen unfortunately.I personally think that Samsung is the best brand in TV. That’s why I was so excited to see an affordable TV made by Samsung. I thought that I was going to get “Samsung Quality” from a $500 TV. And, unfortunately, I was wrong.I thought that “any TV Samsung made was Samsung quality regardless of the price.” And I found out that this was not true at all. I found out that Samsung is a “get what you pay for” company just like all of the other brands. In other words, if you pay $800-$1000 or more for a Samsung TV, you will get “Samsung Quality”. But if you pay less than $500 for a Samsung TV, you will not get “Samsung Quality”.We need to realize that this is a “$500 TV”. And even though it’s coming from the best brand in the world, it’s still just “$500 value”. Don’t let this TV fool you just because Samsung’s name is on it. Even though Samsung’s name is on it, you are still getting a $500 TV. And if you think about it, $500 TVs don’t give you much value at all.Below are the problems with this TV:1. I don’t recommend buying a TV online. You will get anxiety and worry about whether or not the TV will arrive to you broken due to shipping and handling. Also, when the TV came to my house, there was dirt and dust on the actual TV. Like I said, I don’t recommend getting a TV online. You will worry too much about the shipping and handling, AND when you take it out the box, dirt and dust can be on the TV.2. On this TV, the words people are saying can’t keep up the movement of their mouth. In other words, there’s a lag when people are speaking. The sound of the words come in 0.3-0.5 seconds late after the movement of the mouth.3. Sometimes, when you turn it on live TV such as CNN, the TV “hesitates” before it get into natural motion of the live feed.4. The game mode is no good at all. The game mode is too dark AND the 120hz refresh rate is NOT consistent. In other words, when you put it on game mode, it suppose to run games at 120hz like we gamers like it. However, it does not run it at 120hz for very fast moving objects. It will probably run at 120z for “slow to medium speed” objects. But when it comes to very fast moving objects, you can forget it. It will run fast moving objects at 60z with motion blur and judder. To put it simple, this TV can NOT run VERY FAST video game motion at 120hz. Period.5. The sound for this TV is not good. You better get a soundbar if you want high quality sound.6. The picture has POTENTIAL but it does not live up to it due to it being just $500 value. What I mean is that if you play around with the picture settings for like 2 days, you can actually get a very good picture. For example, I choose dynamic mode for my picture mode, and it was a very good picture. However, the problem is that even though the picture was good, it seems like the picture was not “smooth”. It’s hard to explain this part, but I hope you get what I’m saying. It seems like a $500 Samsung TV was trying its best to give you a “high quality picture” but it was struggling to do so. That’s the best I can put it.I don’t recommend this TV. I recommend Samsung, but not this TV. I will get a refund for this TV and I will go to the local Walmart, invest more money, and get a better Samsung TV because this TV is not high quality.If you want a high quality TV, you have to spend the money. Period. You have to spend at least $800-$1000 or more.You will not get high quality from a $497 TV. I don’t care whether it’s from Samsung or not, you will not get high quality in a $500 TV. Period.If you can’t afford a TV above $500, and if you buy this TV, then good luck with it and I hope that you have a better experience than me and my family.But, the bottom line is that YOU WILL NOT GET HIGH QUALITY IN A $500 TV. Period.I have learned my lesson about TVs. Invest good money in a high quality one, and don’y buy one online.Take care.Huge Update on August 23, 2020:This is an update because I’m trying to help you’ll out.In my original review, I said I was going to a local Walmart to get a high quality TV.NEWS FLASH: WALMART DOES NOT SELL HIGH QUALITY TVs IN LOCAL STORES!!!!!!!!!!!!!!!!!!!!!I just recently found this out.You see, Walmart is basically is just about making profit. They bring in the cheapest products so they can make the most profit. This is how they bring in and sell TVs.ALL OF THE TVs AT WALMART IS POOR QUALITY!Yeah, they have the “big names” but they sell the LOWEST QUALITY TVs of those big brands.So, even though I recommend buying a TV locally and offline in order to avoid shipping and handling stress, DO NOT GO TO WALMART! You will MOST DEFINITELY get the lowest quality there. GUARANTEED! Instead, try another retail such as Target, Best Buy, etc. BUT NOT WALMART!Also, I understand some people prefer buying online or they NEED to buy online. For example, you might find a CAN’T MISS deal online or something. So, if you buy online, make sure that you buy from an online retail that has a no hassle refund/return policy, great shipping and handling, and a HIGH QUALITY TV!And even though I don’t recommend Walmart stores offline for TVs, if you want to buy online, Walmart does have high quality TVs online partially because 3rd party sellers put High Quality TVs on their website. And Walmart itself might throw you a bone with a high quality TV on their website if you look hard enough. BUT AVOID LOCAL WALMART STORES FOR TVs!Take care!Huge Update on August 27, 2020:I no longer consider Samsung as the best company in TVs anymore. Therefore, they are no longer my favorite. I think they are a company to “consider” but Samsung is no longer my top choice.The reason is because after having a bad experience with this TV, Samsung is simply not what they used to be. Samsung used to be a company that used to give “NOTHING BUT HIGH QUALITY”.But, as of now, they are making “A LOT OF GARBAGE” TVs.Simply put, if you are not investing $1,500 or more in a Samsung, you are simply not going to get their best quality because they are saving their best quality for only TVs over $1,000 and they are making a lot of garbage TVs which costs under $1,000. And I think this is unfair to the customers in general.You should look for a TV Brand that is making high quality TVs that is under $1,000 that includes the following:1. 120 native refresh rate2. Quantum Dot or better technology3. Have the ability to cut off “the soap opera effect” with ease.4. Have a dynamic game mode5. Good quality build and good customer support.Take care.
64 people found this helpful
Tracy –
5.0 out of 5 stars
all A OK
Yes! The setup was blaing fast and easy. The ONE remote instantly found my old SOny DVD player which is not blu ray and only connected via AV cables. That remote system had all the codes stored and ready to send, it took only 2 tries for it to power off the DVD player, and I was watching Rizzoli & Isles in a flash. No troubles accessing the streaming apps. I bought and really like the pricey 5 ch speaker setup, too, plug in a few things and BAM automatic pairing, ready to blast 0 to 100. (The name of whatever they are technically called escapes me now but they came as a bundle.) Do you know that when I put the TV and speakers bundle in my cart, there were 3 available, and by the time I was off the phone with Amazon about the return of prior Sony TV – all three were sold, in less than 5 minutes! A popular bundle and I can see why. I truly advise you to not make the same mistake I did, just buy the Samsung NOW and don’t worry, you’ll have an easy time setting it up, and will like the package. Here’s the nightmare I had with buying Sony first, in case you do not believe me that the Samsung is the best first choice:I actually bought the same class Sony smart TV with sound bar and woofer before getting this Samsung bundle. It was a miserable night, 7 1/2 hours of trying to get it all set up and working “together” properly, only to realize that the Sony 55″ 4k Smart TV has no USB port, my existing Sony DVD player didn’t work with its remote, the HDMI-ARC connected speakers did not work with Prime (error message that the HDMI cable was illegally trying to make a copy of the Prime movie I was TRYING to watch), the optical or AV connections did not work for the speakers with this TV either, and the way to fix the speakers was not accessible on the TV. Geez, I could not get the cover off the remote to do a reset on that, since it kept giving me error messages when I tried to get home and press settings. I was nearly in tears (yes I am a lady-like, more mature lady). But !!!! thanks !!!! to Tech Support through Amazon I was able to troubleshoot all the issues, and !!!! thanks !!!! to Prime membership, once the tech guy decided I needed a more “modern” TV than the 2020 55″ class Sony smart TV (LOL) I easily had UPS pick up and return both the TV and speakers to Amazon. The Tech agent also sent me a short list of smart TV’s that had better features, such as a programmable remote, USB ports, and speakers that would work well with Prime and the TV too. I chose the Samsung since I have had outstanding experiences with many other Samsung products over the years and heartily wish I’d seen it one my first search for new TV setup.
7 people found this helpful
RR –
4.0 out of 5 stars
Doesn’t blink anymore
Update 06/17/2023:Tried HDMI input again, and it worked without blinking this time! I was confused at first, but after some digging, I learned that it was most likely fixed in an automatic firmware upgrade. I have the TV connected to wifi, so it can automatically update on its own.My TV’s current firmware is 1420 (you can see yours in Menu -> Settings -> All Settings -> Support -> Software Update). Searching online, it seems that Samsung has been automatically upgrading their customers’ TVs to firmware version 1420 in the December 2022 – January 2023 timeframe. I don’t know when exactly my TV was upgraded, but evidently it was sometime after I wrote my initial review, and the upgrade fixed the HDMI blinking issue for me so that I don’t have the blinker complaint anymore. As of firmware 1420, it seems to not blink randomly anymore when HDMI is the input source.I see some people online complain that the 1420 upgrade made some aspect of color or appearance worse for them, but, for me, I’m very happy with the upgrade because I really wanted to use this with a PC as HDMI input, and I can actually do that now! In fact, I’m writing this review update using the TV as a computer monitor. I just hope they don’t break that again with another future update, but otherwise I’m changing my review from 3 stars to 4 stars for the blinking fix!Original review from 12/28/2022:Headline: HDMI is a blinker, and no USB DVD playing …Details:Bought this with the intention of using HDMI to use it as a second monitor for my laptop. The result was dissatisfying: on HDMI input, this TV blinks every 30 seconds to 2 minutes. It goes black for 1-2 seconds, then continues working again. Unusable as a second monitor. Whatever.The TV does have USB ports which I thought was nice. I put some photos and some mp4 videos onto a flash drive, plugged that in, and was able to play the photos or videos (but not both in one go) on the TV. Okay, so I can use that as a live picture frame or video player. Good.Then I wanted to watch a movie DVD that I bought from the store. The USB port! So I put the DVD into a USB DVD drive, plugged that into the TV, and nothing! The TV does not show any options for playing the DVD. Disappointed.Apps seem to work okay – as long as you’re willing to accept whatever agreements that comes with, which probably includes them collecting some information about me but whatever. YouTube works. Samsung TV Plus seems to also work, but I haven’t used it much.Shipping for the TV was a bit more complicated than I expected. Instead of UPS or FedEx Home Delivery, the seller used Pilot Freight to ship it. The freight driver’s GPS was out-of-date and took them to a Taco Bell instead of taking them to my apartment when they entered my address to navigate to me. Also, they kept expecting me to be home to accept the freight. I couldn’t be home because I was at work Monday-Friday, and they don’t do evening or weekend deliveries. Well, finally, after more than a week of playing phone tag with the freight company, they obeyed my request and delivered the TV to the leasing office who then was able to allow me to pick it up from there. Bit of a hassle, but it worked out in the end.In summary, concerning the TV itself, it seems that Samsung has designed this TV more for “smart” app use (YouTube, etc.) and less for other uses. I feel like they forgot how to manufacture the HDMI input of the TV to be up to quality standards as it used to be the case with older TVs back in the day before the engineers became so busy with making TVs “smart.” But HDMI?!! Why, it blinks, but who cares when you have the Samsung TV app, lol. And concerning the playback of DVDs? They didn’t even bother to implement that functionality. Concerning the TVs price and the good brand, I was hoping for better. Ah well.
3 people found this helpful
John Lilley –
3.0 out of 5 stars
Too “smart” for an HTPC or gaming display, but if you are willing to fight you can make it work
TLDR; If you just want to turn on the TV, have it be in control and do whatever it does, you’ll be fine. But if you step off the narrow path of Samsung-centric experience, you are in for a rotten time.There is a pitched battle afoot for supreme control of the AV experience, and we consumers are the innocent bystanders, watching in horror as what was once a simple activity (say, watching TV, or playing a computer game) becomes yet another bafflingly-complex high-tech gauntlet to be endured rather than enjoyed. My experience is attempting to make a new HTPC (Intel NUC) connect via new Denon receiver, to this TV. I chose these components because they are reasonably high-quality latest technology and thus likely to support all of the HDMI 4k standards, and are well-reviewed.The nature of the problem became apparent immediately. Connecting my PC HDMI directly to the TV resulted in a “Recognizing input” screen on the TV, which takes nearly a minute, and fails, then asks you what the input is. Because the TV apparently doesn’t know PCs. So I dutifully told it “this is a PC on HDMI1”, and everything looked fine. But every time I rebooted the PC or changed video modes (desktop-gaming-netflix) the TV wanted to recognize it again and again. Despite this setback, I connected it via the Denon and marched on. The receiver is a lot better about just coping with whatever signal it gets, so that was a relief. But now the TV part of things got worse. Turning the receiver on or off, or switching inputs, sent the TV into fits of “recognizing” the input, which always failed, and now would now and then lead to the dread “no signal” on the TV, which was fixable by unplugging and replugging the HDMI.So I started wondering “why does the TV need to recognize the device”. It’s just a TV, and it should display what it is given. Some research suggests that this is all due to Samsung’s desire to make its TV and OneRemote the center of your AV world. You can attach a keyboard and mouse to your TV! Your TV streams Netflix and Amazon! Your TV streams video from all sorts of other sources of terrible quality and dubious curation. Your TV wants to show you Mariah Carey’s holiday special. But in order to do that, it must take control of everything. This would be OK except that, when the Samsung engineers devised their strategy for world AV domination, they left out the part about HOW IT HAS TO ACTUALLY WORK. And it has to work without standing on one leg and holding the antenna just so. Which is basically what I’m up against.By now I was getting that sinking feeling that I’ve made a terrible mistake. Yes, I could return both the TV and receiver, because Amazon is quite generous that way. But… what a pain in the behind, and what a terrible waste. I had yet to call Samsung support, because I absolutely hate working my way up the call center hierarchy, and I’d read a few things about this problem which concluded with “Samsung support was no help at all”. So I started frantically researching every Samsung forum I could find, and I eventually stumbled across this gem. I am not making this up. Using the OneRemote, I entered the cheat code MUTE-VOLUEMDOWN-CHANNELDOWN-MUTE. Without giving any feedback, this apparently disables the “Recognizing Input”. Samsung completely disavows this hack, and it is not supported. Use at your own risk.Nonetheless, I’ve decided to run with this Rube Goldberg machine I’ve been building. But I disabled the TV’s internet because I didn’t want it getting firmware auto-update and deciding that it REALLY didn’t support the unsupported cheat code any more. I’ve managed to suppress, for now, the occasional instance of “no signal” by programming my Logitech Harmony to add a 5-second delay between the power-on of the receiver and PC, and the power-on of the TV. I’m kind of holding my breath, hoping nothing breaks for a while.Regarding picture quality, which I at first rated rather poorly. My wife and I immediately noticed that the colors were weirdly eye-popping on Great British Bake Off on netflix. And when watching Pride and Prejudice, which she has seen several times, she remarked that the picture seemed all wrong. That’s when we found “FilmMaker Picture Mode”, which I’ll just call “The Picture Mode That Everyone Wanted In the First Place”. Once again, the TV is too smart for its own good. Why does it need to color-correct and resharpen a 4K picture that’s already been optimized by the creator? After disabling the picture correction, it looks pretty good. But did that disable some great feature I might want like HDR? I don’t really know.PS: Gaming Mode is utterly useless to me. It kind of worked at first, but now it just sends the TV into the despairing “no signal” mode. Perhaps if I hadn’t suppressed the Input Recognition it would have worked, but … Input Recognition breaks when connected to a PC. Catch-22.PPS: I have tried every high-bandwidth HDMI cable/connector I could find, including fiber-optic and HBaseT extender. They are no help in this experience, although the HBaseT extender made it worse, probably due to delays in the startup/connect sequence.I was at one point really tempted by the commercial displays (also Samsung) that lack all of the smartness: https://smile.amazon.com/Samsung-BE70T-H-Software-Speakers-LH70BETHLGFXGO. If you look at its reviews, you’ll see that all the one-star reviews are “no smart apps”. If you are wanting to do HTPC/gaming, this is worth checking out first.
19 people found this helpful
Michael J Kelting –
4.0 out of 5 stars
Update 1 year and 2 months later.
The television’s display was beautiful upon setup. I have it hooked up to my Yamaha receiver through the eARC HDMI. As of late though I can’t seem to sync the voice with the video. Inhave gone through the TV’s menu and it doesn’t come close enough to be in sync. Does anybody else have this issue and is there something I can do to remedy this?Other than that I am very pleased with the value and display. This also arrived by box truck, two gentleman moved it to where I wanted it and the box was in great shape so they left me to my TV. I also began looking at a different model because of the Amazon sale but, settled on a slightly more expensive model due to the reviews of the sale model.This is an update to the review that I sent originally one year and 2 months after original purchase. At this time all the HDMI and optical connections are not working appropriately they don’t talk with the receiver making it unable to connect to the receiver for external sound. I bought a new receiver thinking it was my old receiver that was the issue turns out it’s the newer TV which I am surprised at. The return window and help availability is now unavailable because of the elapsed time. I don’t know if this is a one-off or if this is the new normal. After spending close to $900 on this TV 65 inch Samsung u8. I’m wondering if I should purchase a Sony at this point.? I’m going to write a review directly to Samsung in hopes it’ll get back to them.November 24th just before Thanksgiving, I’m updating again. This has been a learning experience for me. After chatting with the Samsung helpline via their website. I was directed to unplug the television while it was on, leave it for 30 seconds and plug it back in. This cured the connection issues. Unbelievable fix a reboot. This one act of rebooting electronics is the single act that has saved me countless headaches. Albeit this has been hard learned after the fact. Thanks to the Samsung crew for the advice. Happy Holidays!
One person found this helpful
Bob –
3.0 out of 5 stars
Good sound, great picture, software needs improvement
For the money, this TV really hard to beat.What most excited me about this TV is the sound. According to Samsung, this TV has woofers, which should help out with lower frequencies that have long been a weak spot of flat screen TVs. Having had the TV for a few days, I can confirm that it produces sound that I have never heard from a flat screen TV before. Don’t expect it to shake your walls with strong low bass, but it’s definitely an improvement to previous models. The lowest frequencies I can hear from it are somewhere in the 60-70Hz range.Picture quality is excellent. I get the impression that it is slightly improved compared to last year’s already excellent offerings, although I don’t have any equipment to measure this objectively. The TV can produce vibrant colors, gets very bright, and produces great contrast, and the settings allow you to adjust this to your liking. Some distortion of the colors when viewed at an angle is inherent in the technology, but even at wide angles, I wouldn’t call it bothersome.The one thing about the TV that isn’t great is thesoftware. The YouTube app stops playing video about once a day. Long pressing the back button will exit it, after which it can be restarted. The app will also show ads even when logged in to an account with a subscription to remove ads. The TV restarts every once in a while and shows ConTV, which often displays violence and can take a minute or so to navigate away from.The software can also be slow and unresponsive at times, particularly immediately after turning on the TV. Apps also take a while to load. This being the case when the TV is new does not bode well for the performance in the future when apps will undoubtedly be more demanding.Of course, you don’t have to use the provided apps or menu bar if you just want to watch regular TV or if you run your software on an external device plugged into one of the TV’s ports.Aside from the software problems, this is a great TV for not a lot of money. I am sure better picture quality, more processing power, and more HDMI ports can be had if you’re willing to spend more, but for the money, this TV might very well be the best one out there.If you already have a recent model, is it worth upgrading? Compared to last year’s RU8000, this TV definitely has better sound, I think the picture is ever so slightly better, but you get fewer HDMI ports (3 instead of 4) and my impression is that software runs less smoothly. Overall, I would keep using the RU8000 unless you really want the improved sound. Compared to older or lower specced models that already have slower processors and fewer HDMI ports, upgrading to the TU8000 is definitely worth it.Rated four stars to save my fifth star for a future TV with a faster processor and at least 4 ports. Other than that, this TV is excellent and I don’t hesitate to recommend it.
139 people found this helpful
P. J. Beckham –
4.0 out of 5 stars
eARC sucks, but overall I am happy..
Been using it for 3 weeks now and overall i am very happy with my purchase. Picture quality is great.. and I found the TV speakers to work very well (I saw several complaints about sound quality… I thought it was very good – still decided to add a sound bar anyway, so kinda moot). The remote is not good… It has minimal buttons (which CAN BE a good thing, but not when the functions they decide to add are useless) WHY IS THERE NO INPUT BUTTON ON A REMOTE IN 2021!.. Almost everyone uses more than one input these days and alot use several. I bugs me that I have to press the remote like eight times to switch from TV to BR player.. I bought a universal remote just so i could have an input button…I also am not happy that I PAID for my TV to show me ads that i am NOT interested in.. that sucks… but pretty common these days… hooked up my new soundbar using the HDMI eARC input and it worked great… for four days them crapped out and i have not been able to get it to work again. Had to use the optical input, which works, but now i HAVE to use the soundbar remote to adjust sound volume, whereas when the eARC was working you could use the TV or Universal remote… I checked a bunch of forms regarding the eARC and it appears to be an ongoing issue with Samsung TVs… It appears the only workaround is to unplug the TV and soundbar and all the HDMI cables and let it set for 10 mins… then plug everything back in… but it appears that this only works for “a while”, then you have to do it all over again… i will just stick with the optical.. (my SB is only 2.1.. optical will not support 5.1 or 7.1 so if you have a really expensive SB with this TV you HAVE to use eARC.. Those are real issues.. but still..over all the TV is very good for the price…
2 people found this helpful
Mr. Amusing –
1.0 out of 5 stars
Perhaps I got a Lemon, But there are many flaws in this unit – some are usability issues
I don’t know which is more to blame, the TV, or the SAMSUNG HW-T450 2.1ch Soundbar with Dolby Audio (2020)(https://www.amazon.com/gp/product/B085WTFCQ7) that I got to pair it with. But it has a serious flaw with audio.I’ve described the flaw in more detail in my review of the soundbar. Bottom line is every 30-60 minutes the audio goes completely off, the “D-In” light flashes on the sound bar, then the sound comes back a second or two later, often at a lower volume than before it went off. This despite being connected to the soundbar with a digital optical cable that came with the soundbar unit. I have spent a dozen hours hunting for a solution and have found none. I’m about ready to toss the Soundbar out… since it is past my return window. The problem seems to occur no matter what the source is… whether streaming through Fire Cube TV, or directly from an App in the TV. Note that my TV and my Fire Cube have direct ethernet connections, so there is no problem related to WiFi. Also, if I turn off the sound bar and use the tinny, tiny speaker in the TV, it doesn’t lose audio. And if you end up with some volume on both the TV and the Soundbar… chances are very good that they will be OUT OF SYNC. In short, two Samsung products do not play well together.Our previous TV was an LG. The smartOS on the LG TV was a nightmare to operate, on the Samsung, the TV is much more navigable, except they seem to insist on having their “advertisement” as a necessary, and unavoidable / unremovable thing you must ALWAYS skip over to get to the settings. This isn’t really a surprise, Samsung cell phones are loaded with similar unremovable, unwelcome junk.While you can enable Alexa (and/or Google) on the TV, you’ll be sorry if you do. You get much more, and much more accurate control via an “Echo Dot” or better, a Fire Cube TV (the Fire Cube is far from ideal, too, by the way)The good news is… you can add the apps for eg. Netflix and HBOMax directly to the TV. This is nice if you don’t have Fire TV, and it works. But you’ll undoubtedly find it much easier to use the Fire TV controls/remote than to try to use the one that comes with the TV – assuming you pick up the right remote!Unfortunately, the Soundbar remote and the TV remote are nearly indistinguishable. The TV remote has 4 more small buttons, but the extra 4 buttons on TV remote are really, really useless.On my TV remote, you have “Netflix, Amazon Prime, Samsung Plus TV” – three direct streaming channels that you cannot change. It also has a silly “color mode” button that I can’t imagine ANYONE would ever find useful on the remote… but the TV Remote lacks a “Go to Settings” button. Geez, even the LG tv had such a feature.If you want to change the subwoofer volume or the sound mode, you’ll need to find the soundbar remote. If you want to control the soundbar volume, it appears you need the soundbar remote – which has a prominent mute button whereas the TV remote does NOT have a mute button (Hint, it actually does, but it’s really non-intuitive – it’s certainly not labeled – which again is why I find the Fire Cube remote to be MUCH better overall.)Picture quality has been good, but doesn’t seem better (in fact doesn’t seem to be as good as the elderly 4K LG TV that it replaced). It’s hard to say how much of the problem is due to bandwidth limitations in streaming vs TV cleverness… I haven’t reconnected my over-the-air antenna which is where the LG was very noticeably sharp.Lastly, while Samsung products are generally good quality, their huge land grab at gathering personal information rankles me. I’m not a fan of sending my personal information to a Korean company that seems more interested in selling me things (and selling my personal information) than in providing a quality product and quality service.UPDATE: over time audio sync has grown worse. Leave it on for 4 or so hours and the sound will lag the video by up to 2 seconds. It’s horrendous and it happens regardless of source (broadcast, Fire tv or local streaming) and regardless whether using the soundbar or not. Some sources require setting the volume to 70 to be audible. DO NOT RECOMMEND this device.
4 people found this helpful
Northpoint –
4.0 out of 5 stars
65″ Screen size Review – Some helpful hints too
We went from a 15 year old tv to this model. Quite a bit has changed 🙂 . The TV is decent. I hear a lot of reviews about ads popping up. I dont have that. So, Perhaps they are complaining about free TV like Pluto or Amazon prime.Pros: I like how easy it is to set things up. It auto detects a lot of things. Its well packaged and came undamaged. There are a lot of built in options for other services and the menus are easy to navigate. I really do not have any major issues with the TV. It turns on fast too.Cons: Well, The remote is a bit small. Thats not really any type of deal breaker though.One comment from people is that the screen is not bright. Well, Our house is not real bright so I do not notice the issue at all. One thing that did trip me up was hooking up to our comcast box. I had a blurry picture when attached by antenna cable from the box to the TV. The answer is to use an HDMI cable from the cable box to the TV. Solved that problem right away.Because the TV is 65″ you will need a decent stand. Its not heavy its just the legs are about 46″ apart. So, We were off to walmart at night to pick up a new tv stand. The TV weighs in at about 40 lbs. Not bad. I can pick it up easily to move it around. Thats pretty nice since our older one is about 100 lbs and takes two to move it.The screen is not a mat finish so there is some reflection probably in a well lit room. However, As I stated ours is not all that well lit. So not an issue.If your looking for a decent TV then you might like this one. Once again, I have not had any issues with the TV crashing or having to restart or ads. It runs perfectly fine.
3 people found this helpful
George E. –
4.0 out of 5 stars
OK TV at this price
After looking at a lot of TV’s and reading reviews I finally got this Samsung TV. (It replaces a Sharp TV that the sound kept cutting out on needing turning the TV off for a minute and turning it back on, a known issue with Sharp, but no update.) The Samsung is great bang for back, although performance was also important. It got better buyer reviews than most of the sets I was looking at, for a better price. Picture is good, sound is good. Set up with all the menus and smart functions to scroll through was a PITA, all I wanted was a TV to watch movies on. The remote control turns on complicated menus on TV that one needs to scroll through. It is not intuitive, one need to spend some time with a downloaded manual to learn how to use this TV I prefer quick buttons on remote.The instruction pamphlet included is very limited and one needs to download the full manual online. Once I did that and took the time to read up on the control functions things became clearer. I still prefer buttons than scrolling through functions.I have direct TV and wanted to set the DTV controller for this TV. Could not find a correct code at first. Direct TV gives the wrong code, and their code link is a blank page, seems to open their code list one needs to sign in first PITA looking for all the passwords, and whats the secret?. . Finally I found and old print out with several codes and the last one worked. 10812, YMMV..Update: so after having this TV for a few weeks, its a second room TV. I looked at the Samsung TV a few times and found the picture a bit flat not deep hue and vivid, especially faces. I went into picture settings set dynamic and than advanced, and adjusted there a bit. Got better than Standard setting, but my old Sony 1080 still has more depth and vivid colors. With all the functions this TV has I would have preferred individual color control not a general color slider. I’ll never use most of the other functions.
One person found this helpful
Amos T. –
1.0 out of 5 stars
Save your money (Update) 09/23/2022
UPDATE: 23 SEP 2022. We bought this TV back in April of 2022. This TV started acting up the past week. We figured it might be our crappy AT&T home wireless internet. (Which is about all we can get here and yes, it sucks.) Nope! The TV started shutting off by itself. Then it started cycling on and off. When it would stay on there was a slightly tilted black rectangle that covered all but a tiny sliver on the sides of the screen even though you could hear the program. Then it decided to just go into a constant on/off cycle. That’s a shame since I am using a Samsung 32″ curved monitor on my computer as I type this that is still going strong after 6 or 7 years. My old Dynex 32″ TV from Best Buy lasted years and was still working when I bought this disappointing Samsung TV.For us dropping dollars for something like a TV in the $500 range isn’t something we do lightly or can afford to do easily. We were still using an older 32 inch Dynex 720DP TV as our primary, living room TV with an older ROKU on it. We were excited to get a larger, 4K machine with smart features and only have to keep up with one controller instead of two. For our one stoplight town there is no cable or cable based internet. Everyone uses a wireless hotspot for internet/entertainment streaming. It usually works pretty good with a blip here and there occasionally.This Samsung got to be unwatchable because be it Direct NOW, Hulu, or pretty much any streaming service it would hang up frequently. We spent as much time watching a spinning symbol or get “oops” messages as we did actually seeing programs. I can’t blame our internet speeds or the router much because my mother had no issues at the same time getting her programs on her little 19″ Insignia hooked to another ROKU. We can run a couple of computer/iPads streaming video and her TV at the same time. Even with everything off the Samsung struggles. Out of frustration I pulled out the old 1080 DP max ROKU we used on the old TV and connected it to the Samsung. Runs great. Just at 1080 and we’re back to two controllers. So we have this 4K Samsung 50″ Smart TV that we can only get continuous streaming on if we have it hooked to another streaming device and are stuck at 1080 resolution. I could have gotten a basic TV for hundreds less at Walmart and just hooked the ROKU to it.The TV is annoying because when you turn it off the next time you turn it on it’s dumps you into whatever is on Samsung’s streaming app instead of the last app/service you were using. There is little on the Samsung service we want to watch. We already have our preferences thank you. We also had some issues with the time. We set it properly and sometimes the display will be 12 hours off. Turn off the TV and back on and it will (mostly) be correct then.Maybe it’s the Tizen OS, but I’m not really impressed with the performance of the OS or the TV overall. The image is great. The user experience sucks, and not in a good way. There isn’t a good tactile feel for the control ring or the OK button to make it easily usable without looking. You have to slide your thumb or finger around a good bit to find it when not looking. Also when you are holding the remote with the fatter part in your hand as you normally would the control ring and button do not fall intuitively under your thumb. They are a too far up. The volume and channel buttons are okay. Unless you are doing OATV the channel selection is a pretty much unused feature as all the functions of most streaming services are not using the channel button.I’m a licensed amatuer radio operator, even using computers to program some radios and run another one, I’ve been messing with computers since the mid 80s to include programming in a few languages back in the day, and have several echo dots in use around the house. So I’m not tech impaired. Other than the picture I don’t find a lot to be happy about with this Samsung TV. The OS is not quite ready for primetime and the TV is more hindrance and frustration than it is helpful and a smooth your way smart device.Sad because I’ve been a Samsung phone guy since before there were smartphones and have a nice upper end point and shoot class camera I’ve been pleased with. This TV. Not worth the money.
24 people found this helpful
William.perry –
3.0 out of 5 stars
After 2 years of owning the tv
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(Title) the pixels on the Tv started to die. It started with one line going halfway across it. Then after another month the line began to Bolden and more started to appear. A few months after that i have about 8 lines accross the tv. Some even making it all the way. And then another issue appeared. Sometimes the the tv goes into a loop of failing to turn on, like it tries to turn on, fails, then tries again i leave it alone until it succeeds. Now not to say its a bad Tv. I just wish it lasted longer for the price i paid at the time.
Justin K. –
4.0 out of 5 stars
Won’t stop Truning on and off
Tv worked great for two years now won’t stop turing on and off on its own can’t get it to stay on
One person found this helpful
Randall S.Randall S. –
4.0 out of 5 stars
Smart TV, many Inputs, excellent Remote, great for Cord Cutters too!
Many TV’s are alike, but I needed a TV with multiple inputs. This has 3 HDMI (1 is an eARC which allows for a surround sound system to be hooked up.) It also has 2 USB, a Digital Audio Optical, Ant In, plus the old red/white/yellow inputs for that old VCR.The TV is great at controlling everything connected to it by HDMI, so only 1 remote is needed to control everything.The Remote: I originally thought, “No way am I going to use that, where are all the buttons!” But, after 2 days I was almost exclusively using the new remote. After 4 days, you can’t pry it out of my hand. It’s incredibly smart and controls every device I have connected through HDMI. (Even my Over the Air DVR by ChannelMaster.) Also, the remote is very rugged and has a little weight to it. It’s packed with many features. It’s also very comfortable to hold and the buttons are perfectly located.Yes, I’m a cord cutter and this TV works great without cable, without satellite, without internet. Although, if you need to connect it to the internet, it easily connects to your cell phone being used as a personal “hot spot.” I’ve even streamed movies and watched steaming channels using my phones hot spot.Are there better TV’s out there? Yes, but not for the money. This TV does everything I wanted and then gave me things I didn’t even know I wanted.Why did I give a rating of 4 out of 5 stars? (Since everything is perfect.) Well, this TV is actually a 4.9, but if I had an additional $2000 to upgrade it, then it would be a 5.Buy the TV, you’ll fall in love with it, and the remote!P.S. Wait until you turn it off. You’re in for a cool little treat, but I won’t spoil it by giving it away.
Placeholder –
2.0 out of 5 stars
Purchased 5/27/21 — Told Today it is a Throwaway!
We purchased this TV on May 7, 2021, and for the past several months have had to wait sometimes up to hours before the picture would come on. The sound would take about 15 minutes and then be on for a second or two and then went off. This would continue up until the picture finally came on and stayed on. Once the TV was turned off though, we had to go thru this again. We had tried all kinds of ways to reset/retart the TV with no improvements. Today we took it into a TV repair facility and were told smart TV’s are now basically a “throway”. This was an expensive throway. 2-1/2 years and that was it! We’re ordering another one, but definitely not this model!
John –
4.0 out of 5 stars
Decent TV. Definitely worth the money.
The very first thing you must consider before evaluating this tv is that you are getting a 75″, 4K television for under $900. With that in mind, I am very happy with the quality of the TV.The menus on this TV are well laid out. I am impressed with the included universal remote and programming the remote to your TV is a breeze. Also, the TV automatically recognized my Fire Stick and had everything, including the remote set up and ready to go. Another fantastic feature is the SmartThings integration. My whole home is automated via SmartThings and I’ve been using the app for some time. One of the coolest smart features of this tv is telling Google Assistant to turn the TV off at midnight. Great feature if your wife insists on going to bed with the TV on.The picture quality is quite good. You can stand very close to the TV and the picture still looks smooth. The out of the box settings produce a very nice picture and I didn’t feel the need to change anything.If I have one criticism, it’s the black levels. Dark scenes don’t look great. I also noticed, when the TV is sitting on a blank, black screen, there is light bleed across the bottom and weird splotches across the screen.That being said, I definitely do not regret my purchase and would feel comfortable recommending this TV to anyone looking for a large TV at a reasonable price. Are there better TV’s out there? Sure, as long as you are willing to pay twice as much. Sub $1000, this is the TV to buy.
Patric LaFleur –
4.0 out of 5 stars
Thanks Samsung
Love my TV but my insurance didn’t cover the lines on it when it happened !!
2 people found this helpful
Amazon Customer –
5.0 out of 5 stars
TV died today
I bought this tv for my husbands birthday February of 2021, now just over 2 years later it STOPPED WORKING. Everything was fine last night, my husband got up this morning, turned it on and it was as dead as a doornail. Up until this point we were very happy with it. We spent over an hour on the phone with tech support, watched numerous YouTube videos on fixes and nothing worked. Tossing a $700 TV in the trash really hurts, both financially and for what it does to the environment. Why rate it 5 stars? Because hopefully it gets read and cautions others before they spend their hard earned money on this TV. We will never purchase Samsung again.
21 people found this helpful
Jerry Doe –
1.0 out of 5 stars
Ok picture quality but totally FAILS with basic features
The picture quality is pretty good but the brightness leaves a lot to be desired. If you are watching anything with dark scenes or playing a game with a dark atmosphere, you absolutely cannot use the TV without blinds or you must use it at night. If not, you’re basically just going to be staring back at yourself through the screen.Also, let’s make this 100% clear. This TV does NOT support 120hz, so if you’re thinking of picking it up for the new consoles, look elsewhere.What really sucks about this TV is the Smart Features. The only feature I constantly come into contact with is the unbelievably annoying “Audio Setup.” I bought this TV with the Samsung sound bar bundle. You would think a sound bar made by the same brand would work with the TV but it just doesn’t. When I first received the TV, every single day, the TV would go through setting up the sound bar for no reason at all. The TV will emit a high pitched tone for 5-20 seconds, then it’ll say “Setup Complete”. Sometimes it will do this multiple times a day and can be incredibly frustrating when it interrupts some impactful moment in whatever media you’re watching.And it will definitely interrupt, because every time this “Setup” process completes, the TV inexplicably switches to “TV Speakers” instead of “Optical/HDMI” which results in echoing of the audio due to the sound bar still emitting sound. To fix this you have to make your way to the settings (which has no dedicated button on the remote) and switch the audio output from “TV Speakers” to “Optical/HDMI”.After updating the TV’s firmware, this problem seemed to be resolved but it wasn’t. Every week it goes through the same process and on the day it decides to set itself up, it does it multiple times throughout that day. After scouring forums for solutions, I found that its a problem that people have had with this TV since it’s release. On Samsung’s own forums, this complaint was constantly dismissed as a “feature” (it’s an obvious bug) by their moderation bot, never actually addressed by anyone at Samsung. So they have no intention of fixing this problem. (Keep in mind this is not something exclusive to Samsung sound bars)Perhaps the most annoying part of this issue is that *sometimes* once this “Audio Setup” is complete, you are able to use the TV’s remote to adjust volume instead of the sound bar. Most of the time you can’t though as the TV often cannot recognize the sound bar. You read that right, a Samsung TV cannot consistently recognize a Samsung sound bar. So one week the TV works fine and is able to be controlled with only one remote but the next 3 weeks it will require that you use the sound bar remote to adjust the volume. It absolutely blows me away that Samsung would just ignore this issue when it is such a common complaint online. Its ridiculous that this is even an issue in the first place as these two items are MADE BY SAMSUNG and are often bundled together.I have the TV disconnected from the internet as I have a separate media device, but I am aware of the ads they hardcode into the TV’s “smart interface” as it is another common complaint on forums. It’s true, as other reviewers have said, that the TV requires 6 inputs to get to the setting page. I should know having to switch the audio over so many times.TL;DR: I wouldn’t recommend this TV to anyone. There are TV’s with better picture quality and better functionality with similar/ less expensive price tags out there. Not to mention, they probably have the ability to properly set up something as basic as a sound bar. Do yourself a favor and look elsewhere.
6 people found this helpful
Amanda Guzman –
3.0 out of 5 stars
TV does not last
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Had this tv since 2020 and thought it would turn out to be a good TV until all of a sudden it started turning on and off. I thought that my purchasing warranty, I’ll be safe but NO. Ironically the TV’s price now is higher than what I purchased it for. So the ins company instead of sending a new replacements, just gave me a credit for the amount I paid for. So now I’m without a TV and have to pay more out of pocket to replace it. Really bad business this insurance company have.
DeerlessDeerless –
3.0 out of 5 stars
How long was the warranty?
DB –
2.0 out of 5 stars
Bought 12/2020 Died 10/2023
Like everyone has said the remote and the option screen layout is terrible. IMO it was designed by a biological entity but not from this planet👽. Just a horrible layout for a TV and remote control.I’m most upset that the $424 TV only lasted 2 years and 10 months. I expected to get at least 5 years for that money. We started to notice thin black lines on the screen around August… 95% of the time, lines in the screen indicates the motherboard is failing and by October 10, 2023 it passed away.The cost to repair the TV? Between $200 and $350…No thank you… It had great reviews I guess we got a dud too.
Daniel Sottile –
3.0 out of 5 stars
An OK TV that Didn’t Last
I bought this TV in late 2020, and immediately loved it. However, as of writing this review 2 years later, it has ceased to function properly at all. About a few months ago, the well known issue of horizontal blinking lines first appeared on the screen. It was a nuisance, and definitely something that may have been worth repairing, but there was no way to open the back in order to do a self repair (likely clean out the inside). A few weeks ago, the TV started having another well known issue of turning itself on and off rapidly (and never fully turning on), eventually turning itself on after maybe an hour or two…though again this was a nuisance…until the problem got worse. Now it simply does not turn on at all.The app selection is alright and par for the course. It strangely does not have Twitch as an app.Obviously this TV is quite old in comparison to new TV’s so it probably isn’t worth getting anymore. But it surely was a buggy mess of a TV and I would stay away from this brand.
2 people found this helpful
joe snyder –
2.0 out of 5 stars
Made it to 2.5 years
Now that I’ve read more seasoned reviews, I realize that this tv has had many of the same issues I’ve had. I bought this TV in 2021. After owning this slightly over 1 year (just past manufacturers warranty) I noticed some dead pixels appear on the screen. A few months later the screen developed a black line. After a few more months the TV had about 10 black lines. As of November 2023 the TV will not show a solid picture. The screen will only show tiedie colors at this point, and it will not turn off unless unplugged. Every time we turn the TV off it turns itself back on, and off, and on, and off etc. I expected better qc and dependability from samsung considering past samsung products I’ve owned. Seems like this product is just off not up to par with other samsung products.
Banana –
5.0 out of 5 stars
Beware of specs on this page.
The specs on this are confusing because this Amazon page does not correspond to the specs on other websites. For instance it says 60 fps here but 120 fps elsewhere. After research the 55″ and larger are 120 fps, the smaller are 60 fps. Also it notes 2 HDMI here and 3 elsewhere. I believe this is also to do with the size of the television you bought but not sure. Even when viewing a 55″ or larger tv the compare feature here is still showing for their smaller versions.This has lead to a lot of “I didn’t know this was 60 fps when I bought it but I can’t tell” because it is actually 120 if 55″ or larger.Hope this helps, look up the stats elsewhere.Besides this the tv is great, the colors are amazing compared to a normal tv but the RU8000 has a deeper color palette. Basically this is the economy version of the RU8000 but performs very well. It does very well, maybe even the best in it’s class for 4k. The input lag is very low so this could be used for gaming very easily. The gaming mode actually scores better than the movie picture mode in most reviews. The initial settings will need to be tweaked to run this at it’s full potential. Just look up online the best setting than your good to go. After being optimized this tv scored a 9.0 for 4k TV’s, pre-optimized settings it scored a 7.9
1,267 people found this helpful
J. K. Everett –
3.0 out of 5 stars
Meh but a good deal
First off, it is a good deal for the price, but I am finding myself shopping for something different after 3 years of having it. I read a number of reviews were people said that their TV died after 2 to 3 years and I haven’t had that experience or any mechanical issues.Pros:I found that the streaming works is equally well on wireless wireless.The TV is very lightweight for its size.I found for all the different apps I stream that Samsung had those available.It has a great picture quality.You can stream from your Apple or android devices to this TV.Cons:I had to buy a speaker bar for it because the sound was just not carrying.I use Hulu quite a bit and do integration with Samsung is not good at all. It buffers constantly and I don’t find that to be the case when I use Hulu on my Roku smart TVs. I did find online that there are some issues with Hulu integration and Samsung smart TVs.Netflix on this TV is very dark. I found myself having to shut the lights off in order to watch darker movies or television shows.Probably one of the worst features is that the remote is so sensitive. You barely have to touch it to make channel changes or app changes. Sometimes I pick it up the wrong way and the next thing I know I’m in a different app based on the pre-set on the remote.I did say it has a good picture quality but I have to leave it in dynamic mode, which is the brightest, to view for my taste.Overall I’m not running out to get rid of this TV, but I I am going to put it into a room that I use less than my bedroom and get a different TV for my bedroom.
Raymond M. Dunne –
4.0 out of 5 stars
Great TV, just a couple of minor annoyances.
Love this TV, Great picture, speakers aren’t bad for a flatscreen TV, better than any other I’ve seen. I have a 5.1.2 theater package connected via HDMI ARC but sometimes just the TV speakers are enough and they do sound pretty good. The instructions could use a revision to include a bit more information to say the least. It’s basically an image based quick start guide that’s more cartoonish than it is helpful so it takes a bit of ingenuity to figure some things out. There is info online if you feel like looking for it and using a laptop for an instruction manual. The onscreen menu also features a form of instructions but it proved more of a pain because you have to remember stuff or write it down in order to jump back to the setting you are working on and then back into the menu for more info. Also this is not just a buy a TV plug it in, and turn it on set. It’s definitely a “smart” tv and you need some kind of internet connection to use it. You probably could just hook up one of those local tv antenna deals but it seemed to me that you would need to get it going with a wifi connection anyway. Possibly not but in any case it was kind of a bear to get this thing all integrated with everything I have here. A couple of things went smoothly but most things, especially HDMI ARC and CEC were troublesome. Could have been partly because of my other devices here but I didn’t seem to have as much trouble with the TV I had prior to this one which was of a different brand. My only other minor complaint is the way they have the inputs placed on the back of the unit. If you are mounting it to a stand or wall mount, it’s quite difficult to unplug and plug in any of the USB or HDMI cables, the coax and LAN ports are also difficult to access. And finally, The UI and menu are definitely different than what I’m used to. Although they are set up clearly and fairly simple to navigate and use, I must say that I’m not partial to this OS. I much prefer both Android and Roku.
One person found this helpful
Joe49 –
4.0 out of 5 stars
Picture is Samsung quality
I’ve never owned a more complicated piece of equipment than this Samsung TV, and when I first started buying A/V toys, JFK was president. Yeah, I’m old. Set up was a joke. And you need to create an account with Samsung just to watch tv?? And the personal questions they had to ask?? Just to watch tv?? Gimme a break.In my opinion the remote sucks. Plain and simple. You have to scroll all over the place to get to anywhere. Whoever designed it obviously never tried to actually use the thing. Compared to all the remotes I’ve ever used, this one is by far the most complicated thing I’ve ever seen. And I’ve had a ton of remotes over the years. I have to use 4 remotes right now to run the tv, BluRay, Firestick and Denon receiver. I tried unsuccessfully three times last night to set it up to where I’d only have to use 3 remotes, but I’m back to having to use 4. smdhWhere I’m located Windstream is my only source, so I have Kinetic TV ran through the Firestick. I’ve got two Vizio tv’s that have no problems at all using the Firestick, so it could be that Samsung just makes it difficult for those of us stuck with a hdmi cable and a chuck of plastic attached to it. When I went looking for the KineticTV app, I was sure it wasn’t even listed. I finally found it after scrolling about 200 apps down. Now I have it loaded on my home screen, and only have to scroll through 10 others just to get to it. I’m hoping it’s something I’m doing wrong and it could be. If someone out there knows if apps can be situated in a different order, please enlighten me.Having said all that, the picture quality of this tv is great. I’ve owned Samsung in the past, and there’s something about a Samsung picture you just know when you see it. I was more than impressed with the picture. The thin bezel running around the perimeter is also a nice touch. And the tv sound is better than one might expect.Since the picture is the most important aspect of a television, I’ll live with the complaints I made above and just deal with it. Not of my choosing, but really, it’s not very user friendly at all. I’m sure over time I’ll get more adjusted to it, and possibly learn a few tricks to simplify things. I’ve only had it 48 hours. Probably should’ve waited to write a review.The coolest part is when you turn it off or on. Buy one. You’ll see what I mean.
36 people found this helpful
Jeff Jones –
3.0 out of 5 stars
AFTER 3 YEARS IT FAILS
Purchased this t.v. back in 2020 December. For the most part its been running well, but failed this day in 2023 November.. only three years in to its life! I noticed a screen issue back a few months ago, now all it shows is a black screen. I love the picture this television displays, just don’t like the life of it. I am not sure if this is typical for t.v.’s these days, but I am looking elseware for my next purchase of a t.v..
One person found this helpful
Book GeekBook Geek –
4.0 out of 5 stars
important mount note! read this, you need to do math!
I really love this tv! The size, quality and smart features is just amazing, especially after waiting a long time to upgrade. I hung this tv on a tv console, and that was the most frustrating part for me, so I knocked a star off because it really should have better instructions. I had to do alot of online researching! This tv has vesa mounts which is good – the instructions say 20-22mm size m8. I tried a 20mm m8 screw and it did not work. It turns out that is the length that you need to aim for INSIDE the tv, not the actual screw length. Do actual measurements, or take your best guess at it like I did. For the tv bracket that came with the console stand, I had to use a 25mm screw to accomodate the width of the bracket. The most frustrating part is that the tv has an irregular shape back and it is not mentioned anywhere, the bottom two vesa screws will need to be LONGER than the top two screws! I had to use an even longer screw coupled with a spacer under the bracket against the tv (as per the tv console instructions) to get the bottom screws to hold – the screw for that one was 45 mm and the math was 45 mm screw – 22 mm spacer = 23 mm then take that distance: 23 mm – you need minimum of 20mm inside of tv = gives 3mm space for bracket and washer. Also note that this tv does not come with ANY mounting screws or spacers, you should buy a mounting screw kit with various size screws, washers and spacers in addition to your tv bracket/console. I wasted a few hours on a weekend on figuring this out so hopefully my review helps at least one person. Also, if you plan to mount on a tv console, make sure that it can support your tv! After I bought this tv, I realized that my current console only supported up to 55 and I bought a 65! I had to wait an additional 2 weeks with my tv on the floor while the new tv stand was being shipped, and then I had to build it! Sigh, this was a project and that was an unexpected expense for me. It was worth it at the end though.I also purchased the 43 inch, and that one DOES have a flat and not curved irregular back – I really love this tv too! Another note – for amazon video, on occasion I would see a “something went wrong” message. To fix this issue, I had to do a hard reboot by holding the power button for 10 seconds. If you have any issues with apps such as amazon, hulu, netflix, etc – in the settings, there is also an option to “reinstall” each app if needed.
284 people found this helpful
Ca Ja Mo Ca Ja Mo –
5.0 out of 5 stars
Samsung TVs Are Tricky to Connect to Sonos Beam Soundbar BUT They Can 🙂
The TV is great but I had a heck of a time getting it to work my with Sonos Beam soundbar. After many hours of tech support, I want to share the solution below so others don’t have to have a headache with it. Very pleased now.I am glad to report that it is working now. After various online website and app chat diagnostics reports, I was impatient and called the Sonos 800 number and I believe the tech support person’s name was Lara. We spent almost 40 minutes on the call and she carefully had me isolate each separate HDMI device. From my end, I had the Sonos Beam SOLELY connected to the Samsung HDMI e-ARC input and it worked fine. In this instance, when one lowered the TV volume, instead of “TV Speakers” being the icon displayed with the volume changing displayed on the TV screen, the HDMI (Receiver) was the icon displayed. And since the only physical device connected at all (via HDMI) then it was the Sonos Beam, I could clearly and only hear sound from the Sonos Beam, could change the volume also using the Sonos S2 App and the TV remote, and no sound was ever dropped in and out. Then we connected the Google Chromecast via another HDMI, and the Sonos Beam still worked. Lastly, we connected the Comcast Xfinity cable box via another HDMI, and it still worked. Mind you: unplugging and replugging the power cords and HDMIs for all of these devices had not worked for me before. Only when I solely had the Samsung TV play video and audio through a native SmartTV app. For whatever reason, the order of connecting these devices seemed to have made a difference for me. I wanted to share this with others since this has been a huge pain in the butt, I was about to return one or both products, and none of the other community tech support postings seemed to have a solution posted for the last several months. Lastly, before this was resolved, and the Beam was only successfully playing music with other synced wifi Sonos speakers via Spotify, the S2 App would not allow me to finish the “TV Setup” connection either via HDMI ARC nor the Optical-HDMI adapter. After this was resolved, that S2 App “TV Setup” option went through automatically. I’m a happy camper now. Took awhile but wanted to share this possible solution with others.
One person found this helpful
TRVLR –
4.0 out of 5 stars
A nice tv but…
I do like this tv…but my rating is more of a 3.5 than a 4. It was very easy to set up…and has most of the apps you could possibly need for streaming video.Having said that, I’ve not ever been able to get the remote that comes with it to work properly with ATT Uverse. There is an app for it…but anytime I try to use it, nothing ever happens and I am forced to use the remote for ATT when we want to watch cable television.Also, I noticed that this tv does experience some jiggling and the color did need tweaking…but eventually I got the color where I wanted it and the jiggling seems to have gotten better except of course with some commercials/channels that are not in Ultra HD.One thing I have noticed is that when I try to watch some older series on Hulu, the screen grows darker; then I have to pause the stream and start it again and suddenly everything brightens back up. It’s like it’s trying to be adaptive but never brightens back up (I’m talking about Will & Grace in particular).Overall though, I do like this TV…it just has a few little issues here and there, but nothing I find truly annoying.
One person found this helpful
Andrew F. –
5.0 out of 5 stars
So far So good 🙂
Got it yesterday set it up last night setup was pretty easy. I was a little wary of a couple of things, the details on amazon weren’t really clear on whether there was Samsung tv plus and also if the T.V. was YouTube TV app capable. The answer to both questions is yes, they are both available when I looked through the apps during initial setup I couldn’t find Youtube T.V. app, but after I was done with the setup and was surfing through the Samsung tv plus channel lineup I decided to check in all apps went to search type in “YOUTUBE TV” and bam, there it was downloaded it (which was pretty quick all things considered like internet speeds slowing done due to the “epidemic”). I was able to get Alexa all setup except tried to use the drop-in feature from my cell phone at work today to talk to my wife at home but wouldn’t work. Not sure what’s wrong but I Have spent the last 3 years buying 1 tv per room in my home In my son’s room I have a 40 in. Samsung 4k 2018 model, In the living room a 2019 model Samsung 55in. I think its NU7200 model number, and now this year this tv for my wife and I’s room. I will post some pics later I love the new remote its a lot slimmer than the previous kind and seems to load up apps when you turn it on pretty quick and was nice I setup my commute to work and was able to just ask Alexa on the remote how long might drive would be and best way to get there and it got me to work in half the time it usually takes me!! I will keep this updated with anything good or BAD in the future.
628 people found this helpful
Siara Lazarescu –
3.0 out of 5 stars
Stopped Working After 2 years
TV was great other than the fact it suddenly started taking longer to turn on and then stopped turning on completely. All the apps included were nice. Of course it stops working after warranty is up.
One person found this helpful