Description
About this item This phone is unlocked and compatible with any carrier of choice on GSM and CDMA networks (e.g. AT&T, T-Mobile, Sprint, Verizon, US Cellular, Cricket, Metro, Tracfone, Mint Mobile, etc.). Tested for battery health and guaranteed to have a minimum battery capacity of 80%. Successfully passed a full diagnostic test which ensures like-new functionality and removal of any prior-user personal information. The device does not come with headphones or a SIM card. It does include a generic (Mfi certified) charger and charging cable. Inspected and guaranteed to have minimal cosmetic damage, which is not noticeable when the device is held at arm’s length.
iPhone XS Max has a 6.5-inch all-screen Super Retina display. The back is glass, and there’s a stainless steel band around the frame. The side button is on the right side of the device. There are 12MP wide-angle and telephoto cameras on the back. There’s a Quad-LED True Tone flash on the back and a SIM tray on the right side that holds a “fourth form factor” (4FF) nano-SIM card. The IMEI is etched on the SIM tray.
Adam Perko –
4.0 out of 5 stars
Pretty reasonable referb
The phone ended up coming a day earlier than expected which is always good. When opening the box the phone did come with a charging cable and adapter, but in my case the adapter that It came with was not a fast charging brick and did not work. Big woop I have my own so no biggie there. Upon closer inspection of the display there was some small bump like scratches on the top right of the screen and back of the device. Almost like the previous owner keep it without a case in their pocket with some hard objects like keys. I’ll be honest It’s not really that noticable unless you tilt it on a 85 degree angle. Now onto battery. They did promise no less than 80% and mine was at 83% which is kind of a bummer but not too bad especially considering how hard it is too find this old of a device with a perfect battery. The speakers are kind of weird. Like the earpiece when you listen to music it has kind of a high pitched scream that only a younger person would be able to hear. It’s not bad but not as good of quality as my OEM bought iPhone XR. Overall for this price point I would get one if you want a newer iDevice with an OLED display if you don’t want to shell out thousands of dollars for a new shiny phone.
One person found this helpful
Bora@Amazon –
3.0 out of 5 stars
The phone freezes sometimes
The price is good and the phone mostly works. But at times it freezes and one time we had wait for a day for the battery to die to restart it. If you are short on budget, it is ok, otherwise not recommended much.
A Melliti –
5.0 out of 5 stars
Good purchase
Had no issues with the one received and looks like new. Was able to swap the sim card and start using it. It has been working great so far.
Jaleel Middleton –
5.0 out of 5 stars
BUY THIS PHONE! TREAT YOURSELF!
I typically NEVER leave a review but I felt like it was VERY NECESSARY to do so. Time & time again.. I’m sure you’re online & wanting to treat yourself to something (a gift) until you click the reviews & your expectations are met with complaints by individuals who are (quite frankly) overly critical! I get it.. you are spending money on something.. but ruining someone’s experience/expectations because “the up button doesn’t CLICK with the appropriate sound” is ridiculous! I just had to get THAT out of the way.. forgive my rant..As for this product itself.. as the title reads..BUY THIS PHONE! I’m not sure if I just got extremely lucky or not but.. this phones LOOKS & PERFORMS like BRAND NEW! Seriously! Perhaps it was whoever owned this particular phone prior but.. I hit the jackpot! No scratches on the screen.. no scratches on ANY glass surface (to which this phone is made mostly of glass it seems).. I originally had the iPhone XR & was looking for a phone with a larger screen. As terrible as it sounds, I never knew the iPhone XS MAX existed. I came across by accident. To me.. this is basically the XR’s upgrade. Larger screen & literally does everything just like the XR. The only exception is the PHENOMENAL OLED presentation over the LED of the XR. Order yourself a case & screen protector ahead of purchasing this device but you WILL NOT regret it! BUY THIS PHONE & enjoy! It feels expensive too. 👍🏽🙂
24 people found this helpful
YendyYendy –
3.0 out of 5 stars
Buen estado como porcentaje bateria bajito 77
Esta muy nuevo envío rápido pero como siempre porcentaje batería bajo 77
Cecilia Ruiz –
5.0 out of 5 stars
Best phone i ever got used looks new
It was brand new to me and I’m picky and it had 99 % battery so great deal to me and worked easy with t mobile sim
Queenelisious46 –
5.0 out of 5 stars
iPhone XS Max
My daughter loves her new phone
Mario LunaMario Luna –
4.0 out of 5 stars
Pudo ser un Poco mejor…
Compré este Xs Max un sábado y me llego un miércoles (eso que tenía prime), Luego llegó en una caja súper fea muy débil, mala presentación y eso que escogí al vendedor según su crítica “Kiss Electronics Inc” que parecía tener buenas críticas. Lo malo de su presentación es que el dispositivo llego con un temperd glass y estaba quebrado, me asusté tanto por que pensé que era la pantalla ya que es de esos temperd glass que cubren toda la pantalla y me costo distinguir del susto por lo quebrado, ya quitándole el temperd glass quebrado, revise sus bordes y estaba impecables, luego la parte trasera tiene marcas por uso (extrañas) pero no son visibles tan fácilmente hay que tocarlo para darse cuenta de esas marcas de eso, la pantalla tiene algunos rasguños por uso pero ya con un Temperd Glass del mismo que venía queda excelente, conforme a su autonomía vino con la condición de la batería al 96%, desbloqueado de fábrica, el cargador era genérico así como lo anunciaron pero no me importo ya que compré un cargador carga rápida aukey, la batería está excelente, la pantalla es OLED y es una maravilla, no ha sido abierto, pero he notado que subiendo los altavoces el sonido suele distorsionarse un poco, no se si es normal. Para el precio que me lo vendieron esta bien, esperaba algo un poco mejor pero cumple con lo prometido, tal vez una recomendación sobre la manera en la que lo empacan, ya que he comprado un iPhone X normal de otro vendedor y ese venía tan excelente hasta una regalía de un Cover y un glass, todo bien cuidado en una caja súper fuerte, pero en cambio esté más bien me dio miedo por qué hay una pequeña probabilidad de que el producto lo lleguen a quebrar por un mal empaquetado.Si tengo algún problema actualizare..PDTA: el celular lo ocupare en Centroamérica
8 people found this helpful
Amazon Customer –
5.0 out of 5 stars
It’s ok. Too expensive considering flaws.
My biggest worry was that it wouldn’t work with US Cellular. But in three minutes they had popped in a new card and had added it to my line, no problem at all. I was surprised to see that it had 100% battery capacity. I couldn’t find a scratch or dent anywhere on it. It literally looks and performs like a brand new phone. I highly recommend buying from this seller. It may not be new but it definitely seems like it. With my budget I could either get a really good older iPhone or a basic cheap new(ish) one. I’m so glad I chose to buy refurbished.After having it a few months, I’m not quite as giddy. The flaws aren’t enough to make me regret having this phone; I just regret paying so much for it. This phone has two issues. 1) The lower volume button does not push in or pop out. It’s like it’s just there for looks. The increase volume button works fine. So I have to swipe down on the screen to lower the volume. Not ideal but it can be lived with. 2) Occasionally the playback is garbled on videos I record. There’s no rhyme or reason; sometimes the recorded sound just goes out. Playback is silent or muffled with electronic sounds at random times. The microphone and sound are great when I’m talking on it.I find it hard to believe these flaws were not noticed during the refurb. Then again, it took me a while to fully notice them. Again, I don’t mind that this is my phone. I’m ok with it. But it should have at least $100 less than what I paid.
One person found this helpful
Angel –
4.0 out of 5 stars
A Bang for your buck
I got mine from eDealHunt , it was in perfect condition just small scratches that are barely noticeable also looks like this phone came right off the self most likely a trade in phone who’s knows . Battery health was 87% considering this was 3rd party seller would buys again from eDealHunt 🐕
juan c. –
5.0 out of 5 stars
Buen equipo móvil
El celular llego muy bien, ha funcionado Perfecto
Beth –
5.0 out of 5 stars
Great Value & Quality!
Phone was in great condition when I received it! Like new actually!
Pats –
3.0 out of 5 stars
Would improve battery life
I like the fact that it looks neat, no scratches or any type of bumps, etc. However they did not exaggerate when they said “minimum” 80% battery life. It literally came with 80% battery life which we know already doesn’t lasts long. So very quickly, just a couple of months after it drains really quick so I will have to pay to have it changed. Other than that, I have a lot of issues with it recognizing wifi networks as it will be on a network by default but as soon as the screen is off for some time and I use it again I need to manually go to the settings and search for the network once more.
Ely’s Beauty Design –
5.0 out of 5 stars
Lo amo!!
su cámara es excelente para tomar fotos y videos a objetos de cerca, sin edición y sin perder el enfoque
GW –
5.0 out of 5 stars
Thank You!
Always a little apprehensive about buying reconditioned electronics. Wanted to let you know the phone was flawless…. Thanks for allowing me to upgrade my phone without draining my bank account.
One person found this helpful
Colinhamid –
4.0 out of 5 stars
Good shape A Grade
The phone is Grade A “like new”It’s way too expensive for a used phone of this age.The battery last nine plus hours before charging with light use.
2 people found this helpful
marleata anderson –
5.0 out of 5 stars
iPhone XS Max excellent condition to be pre owned
The product look like it was brand new even though it was a pre owned device.
JS1124JS1124 –
5.0 out of 5 stars
Beautiful phone with amazing performance.
6 Months Later update – Still acts like I bought it yesterday. Everything is so smooth, fast, responsive, battery health is still great, and there have been no issues I know of whatsoever. Still have no regrets with this purchase and love this phone! (Original review is below.)First off, I would like to provide my experience with purchasing a used phone. I was very hesitant with this one. But Amazon has a wonderful return policy so I thought, if it isn’t what I’m expecting, I can always return it.The things I was very concerned about with previous reviews is if the phone had been wiped correctly to be set up as a new iPhone, if the phone had been previously stolen, if the phone is truly ‘unlocked’, if the storage space was as I ordered, or if the phone was even a genuine Apple product in the first place!Upon opening it, I did find some light scratching on the front and back glass. Of course, this is to be expected. I’m very happy that there’s nothing major at all. The stainless steel band is SPOTLESS.I powered it on, it greeted me with Apple’s famous multilingual ‘Hello’ screen. And THANKFULLY the phone was indeed wiped properly before handed down. I set it up with my Apple ID and went straight to settings. I checked the Serial Number at Apple’s website. And was so happy that what I received was a 100% genuine XS Max. I was also very happy to discover that the storage was what I ordered and that yes, the phone is unlocked. I also checked the battery health which is at 98%. Leading me to believe this phone had only been used lightly before.Everything checks out, I am thrilled! Coming from an iPhone 8 Plus, I notice that the phone feels equally as good in my hand. But the smoothness of the stainless steel just adds such a premium feel to it. And have I mentioned the gold is absolutely stunning!? I’m really happy I chose the XS Max over the 11 Pro Max. Mainly because of the rather strange looking new camera design.Being a huge fan of Touch ID, I was very upset about having to switch to Face ID. But honestly, it’s actually a lot better than I expected it to be. Its quicker, more secure, and more convenient that your phone just knows that it’s you.Now, Performance. This phone excels at pretty much all that I ask it to. Games are faster and smoother than I’ve ever experienced on a mobile device. (Even the Note 9 I had.) And the new OLED Super Retina Display makes movies, videos, and pictures just incredible. The blacks are SO dark, they blend in perfectly with the outer screen. The camera is unbelievable too. Photos are sharp with detail and the colors are impressive.So overall, my experience of purchasing a used phone couldn’t have gone smoother. I am very happy with it! Just make sure you buy from a seller with a bunch of great reviews and you’ll most likely get a truthful and legit product like I did.
101 people found this helpful
Den –
5.0 out of 5 stars
Great phone
Great phone
Amazon Customer –
4.0 out of 5 stars
Phone Review
So overall the phone feels brand new. Literally the only issue I’ve encountered so far is the terrible wifi connection. I’ve seen a couple of people who said this, so this must be a common issue currently. The battery life is 82% there are no scratches, scuffs, dents or anything in general at least externally from what I see. would recommend to other but the wifi connection issue is a very big one because that’s the whole point of having a phone, I can’t use my own data everywhere I go.
3 people found this helpful
Bill –
5.0 out of 5 stars
Amazing iPhone XS Max Purchase
I was a bit apprehensive in buying a refurbished iPhone and was equally concerned about the phone not being a “ Renewed Premium” refurbishment. Was I ever wrong!The iPhone I received was as close to New condition as I could have hoped for. My hope was to buy a phone where there were no surface scratches front or rear, had a minimum of 256gb storage, minimum of 85% battery life and all components worked flawlessly. Well, I received a phone that hit every aspect I was hoping for. The phone I received is perfect. The one I purchased had 512 gb’s, there were absolutely no scratches, scuff marks, chips etc. The phone looked brand new from an appearance perspective. The most amazing part is the fact that the phone operation is flawless, and the battery life is the icing on the cake as the battery analysis reflects 100%.Just an outstanding buying transaction, great operating performance, and fast delivery.
5 people found this helpful
Alyse M –
3.0 out of 5 stars
storage doesn’t hold that much
it was great when i first bought it, battery life is a 6/10, it gets hot a little while using and charging it.
Vishwaraj Surthi –
5.0 out of 5 stars
Good to buy.
Overall, I feel satisfied using this mobile.It looks brand new not even a single scratch Charging is a bit slow this might be the adopter power.Screen is perfect all connectivity’s are working fine.
Steve S. –
5.0 out of 5 stars
Buying “Renewed by Amazon” experience – The iPhone XS Max
So, I recently made the decision to move back to Apple from Android and was not going to spend the $1000 on a “renewed” device when functionality wise, the XS max and 11 Pro max are very close. With that, I chose to go down the Amazon renewed route rather than taking a chance on ebay simply due to the ability to very easily return the device if it does not live up to Amazon’s renewed standards, never mind having a 90 day return window if something does not go as expected (remember, this is “renewed”, not NEW so by this time, most bugs or hardware issues should be worked out and if not, you will know pretty quickly and be able to return/replace).So there are two things I would recommend when buying a “renewed” device. First, just don’t buy right off the main device page, but research the vendors that Amazon uses as all of them are not equal in quality or customer satisfaction. I learned this the hard way. Second, I will say that MOST of the devices you will receive, cosmetically will “look” brand new, which in my book passes the first test. I did have a device that looked good, but had internal hardware issues and I had to send to send it back. twice. (This goes back to the vendor research and their ratings).In all, the phone I received from CTS warehouse was nearly perfect both cosmetically and function wise AND I got a brand new third party charger & cable (You really don’t NEED Apple branded), which also works perfectly. So, before you press the buy button, do your homework on who the vendor is otherwise, Amazon’s “Renewed” program is probably the best one out there for saving hundreds on a device that looks and functions like new rather than taking a chance on ebay.
11 people found this helpful
kathy –
5.0 out of 5 stars
Just a few helpful hints
The phone is great, and so much faster than my old phone. I love it! Just a few helpful ideas: When the phone arrived it had zero battery charge so I did have to charge it up before switching content from my old phone. Also the “Hello” screen didn’t come up for me until I erased all content, but that is SUPER EASY. It took me awhile to get the Face ID working which was probably user error because I was switching from Android. The battery capacity is at 83%. Overall, it is a great phone, and I’m very happy! If you’re switching from Android, I suggest having a little patience.
5 people found this helpful
Bud Curry –
5.0 out of 5 stars
Worth the price.
This phone came in excellent condition and even had a screen protector on it. We kind of figured it was from the previous owner. No sign of any wear, and battery life seems like a new phones. The setup was easy and going from a iPhone 6 to the XS all we had to do is place the old phone next to the new one and it transferred everything and every setting 100% perfect.The camera compared to the iPhone 6 is like night and day in picture quality.Switched the sim card and it instantly connected to our Cricket plan.So far no complaints. I will update review if anything changes.
3 people found this helpful
William McFadd –
5.0 out of 5 stars
My main phone
So far this has been my main phone for about two weeks since receiving it through the mail. It’s completely unlocked and affordable . The battery life is definitely decent 6-7 hours of heavy usage. The Oled screen is absolutely gorgeous and the blacks look beautiful.Pros & ConsConsTwo camera setup – for me the camera is amazing from the older iPhone I had before but for some people the two camera setup could be outdated compared to the other iPhones on the market.It’s a 2018 IPhone!! So your by purchasing this phone you have to understand the chipset and form factor is already 3 years old.ProsSCREEN QUALITY- THE OLED LOOKS INCREDIBLE WHILE GAMING, WATCHING MOVIES & simply web browsing.The processor is still packs plenty of power even if it’s the 2018 A12 Bionic chip. The phone is still snappy and still very fast.There’s really no cons to this phone and the shipper even put a glass protector on the phone for me. So I have zero complaints and in two months I’m purchasing another device from this shipper.Last thing! If your coming from a IPhone XR, 8plus, 7 plus then this price for under $330 for a IPhone XS Max unlocked and still getting updates until 2026 is definitely worth it!
One person found this helpful
Angela –
5.0 out of 5 stars
Great Phone, Better Company
This phone was in perfect condition and runs beautifully. The only complaint I had was that the battery seemed to die really fast. Battery health was at 84%. I reached out to the company and they went above and beyond to solve the issue. They went as far as to refund a portion, to fully cover a local battery replacement. They refunded it in advance because I didn’t have the money to put out at the time, we had just moved across the country. Fantastic customer service! ⭐️⭐️⭐️⭐️⭐️
Jay Holder –
4.0 out of 5 stars
Nice phone except for the battery life
I like the Xs Max. I had one when it was brand new as well. This is familiar. The battery health was at 82% yes the phone would die extremely quickly even while idle. The seller did reduce the cost for me by $50 even though a new battery is $80. It was enough I suppose. Overall, the phone is as described.
One person found this helpful
Mia –
4.0 out of 5 stars
Good for “Renewed.”
It’s perhaps been close to 2 months now since I’ve made this purchase. First off, my phone usage is not extensive, only limited to text, calls, uncomplicated photo-taking, YT and Streaming.Performance-wise this is not bad at all. Screen is clear, photos taken are crisp and true to the 24mpx, it’s good even for distance and etc. Battery life is above average, better than my Samsung (sorry), if I do have to have an ongoing conference or streaming and internet use, I have to plug it in just for my own security. Roughly the battery life lasts 1.5 days without internet use.Pretty much meets my needs. But I need to mention that it has blacked out without warning 3x already, total power off, all of those times occurred while the phone was charging, strange that…Most importantly here! – this did not come w/ the original power charger cord (Apple product). It came w/ another brand and it is problematic, in fact I am fearful when I use it because in truth, it is not compatible. Maybe compatible in terms of the physical connections but it’s like it’s being ‘rejected” when it’s already plugged in. I am using an ipad charger for my phone and it works.
One person found this helpful
dk72 –
4.0 out of 5 stars
Swiper, No Swiping
On the whole, this is a nice phone. HOWEVER, the Wifi is quirky. I don’t know if this is specific to my particular router, but I never had issues with my old iPhone. The feature I really DETEST is the 45 degree angle swiping motion that is supposed to show all your open applications so that you can close them. So frustrating. I thought perhaps it was me, just a Gen X issue, maybe a lack of collagen in the fingertips. Like trying to open the produce bags at the supermarket. Anyway . . . my tech savvy Gen Z 18 year old also thinks the swiping is a pain and told me I should have bought an Android. I love my iPhone, but seriously Apple?! Let me guess . . . It’s not a bug, it’s a feature!
4 people found this helpful
Stephen walters –
4.0 out of 5 stars
It works like a new one
It was easy to setup from the cloud and my iPad
Frank G –
5.0 out of 5 stars
Excellent condition and 100% battery capacity
Great simple and effective packaging which will be used to turn in my old phone. Very little wasteFlawless screen and back. Not one scuff or scratchBattery Capacity 100%Very clean. Does not look usedSetup wizard was spot onI don’t see any malfunctions or defects at allDelivered on time – a little earlier than expectedCharging brick and cable are brand newThey bought my old iphone 8 for more than any other vendor.Will be purchasing another for a family member and will be buying from seller again.
2 people found this helpful
Meckey TMeckey T –
4.0 out of 5 stars
Great Deal for Acceptable Condition (1 MONTH UPDATE)
The media could not be loaded.
The phone did not come with the minimum 90% as listed, it came with 85% but for $245. That’s a great deal, changing the battery in Jamaica will only cost around $20-$50.The camera, audio n physical conditions are excellent. Only issue is WhatsApp loses audio every now n then, so I have to close and reopen the app.No physical or other technical related issues for now, I will update this after 6months/1yr or when any issues appear.UPDATEAfter nearly 1 month, the sim no longer reads. Gotta open n closed the slot everytime for it to read
Mark A. Evans Jr. –
5.0 out of 5 stars
As expected
And on time. Looks brand new. 2 months into using it and no issues. Beats spending $1,000 on a new phone
One person found this helpful
ReggieReggie –
5.0 out of 5 stars
Apple Iphone XS Max, 512GB, Silver – Fully Unlocked (Renewed)
Apple Iphone XS Max, 512GB, Silver – Fully Unlocked (Renewed)Sold by: Gryphon CommerceUsed IPhone are expensive so I always purchase them as Amazon fulfilled (which are rear these day) or amazon Renewed. That is my insurance policy against ripped off by 3rd party sellers.Battery health is at 90% which is not bad for a used phone. Condition of the phone is excellent. It has been a over a month now and is performing as expected (no identifiable defects).In the past few years, I have had to invest in used IPhones for my kids because American school kids have formed a “closed IPhone network”. If your kid does not have an IPhone, then they are left out of the Facetiming and group chats. Many of them do not even know of Android. The closest thing they know of an android is a Samsung.As a parent, all you can do is to ask you kid to suck it up and use his or her being avoided/left-out, to study. But life does not work like that for Gen Z. They are so sensitive to belonging at this age that you don’t want to add to their stress and depression by adding to their isolation from friends just because they can’t be reach by Facetime or the exclusive iPhone chat groups. So, as a concerned parent, and for the sanity of your child, you hit the used IPhone market for affordability while I myself continue to use a cheapo Android phone.Going through this process for 3 teenage kids, I have learned a few lessons.Thoroughly check the performance of every function immediately after you receive your phone. Your return window starts counting down the day it is delivered. I find TestM (Check Phone & Report App) very useful. It will test every functionality on your IPhone. Start using your phone immediately so that if there is a defect that is unacceptable, you may catch it before it is too late.Although the price of IPhones are exorbitant, I have grown to appreciate their value. The first IPhone I purchased was in November, 2016, an Apple iPhone 6s Plus 128GB Unlocked (Certified Refurbished), Almost 5 years after it release, it has received all updates and is running the latest IOS 13. You don’t get such long support life from most android phones (except probably Google Pixel). It has gone through 3 screen replacement and it is still prodding on.
5 people found this helpful
JeffreyWard –
4.0 out of 5 stars
Iphone xs max refurbished
Good cellphone, however it was supposedly checked & all functions tested before shipping. Camera flash & flashlight doesn’t work. Also small chip in screen. Amazon service tech excellent, now waiting on sellers response for replacement cellphone.
Emily NguyenEmily Nguyen –
5.0 out of 5 stars
Got what I paid for
When looking at the reviews I had seen a few people saying they got different phones from different companies and I was so scared to purchase but when it arrived it was the iPhone! It’s good quality, so far so good. No bugs or glitches so far and the battery life is 100% which is nice. It’s large tho and I had expected that(that’s why I down graded from the 2020 SE to the xs max). It’s slightly larger than the newer “pro”/ “max” phones(specifically 12 pro max as far as I can compare). It took a little while for everything to transfer over but it saved so much time bc I didn’t need to back up my cloud on my computer or anything like that. It also came with a charger but I already have too many so I won’t be using it.In total, it was worth the purchase and the wait. If you’re going to buy this phone or any phone off Amazon, make sure you record the very first opening for evidence in case it’s the wrong phone/ broken or faulty and wait a few days before parting with your old phone in case it is. As always, be careful buying any electronics online and always record for proof 🤙🏻
21 people found this helpful
Andy Cohen –
4.0 out of 5 stars
Buy without fear
First of all, the seller has a full 90-day refund policy, so you don’t need to worry that you will get stuck with a problem phone. Having said that, replacing and setting up a phone is a pain, which we had to do. My girlfriend and I each bought one. For mine, everything was great except that I could not get visual voice mail to work, despite numerous calls to Verizon and Apple customer support. Verizon told me that it is not a Verizon phone, so that may be the problem. Each time someone called or left a voicemail, I would receive a text message of gibberish. I would have to call *86 to hear if I got a message. I ended up giving the phone to my son since he doesn’t use voicemail. My girlfriend’s phone had no problem with visual voicemail — also through Verizon — but she had a different issue. Callers could not be understood on 3-way calls, which her family is doing a lot of right now to settle her father’s estate. Ultimately, she exchanged it for the same phone from the seller.Also, you should note that the screens you get may not be original Apple, which I don’t think is a problem. All the phones get shipped with a screen protector over them. The technician in the Verizon store peeled ours off so that we could inspect the screen. He said protectors can hide scratches. In our case, the screens looked fine when we held them up to the light. From a certain angle, we could see a tiny blemish with the phone off, but it was imperceptible when using the phone. You may want to inspect your screen carefully when getting the phone.In the end, we got two renewed phones for less than one phone’s price at Verizon. Buying this renewed phone is well worth any time it takes to return it if something is off.
2 people found this helpful
GiGi Vanity –
4.0 out of 5 stars
Overall it’s a great phone
So. Some of my dislikes about it is I got the phone in perfect condition, but when I opened the box I noticed minor scratches and scrapes. However that wasn’t my issue. There’s transparent apps embedded along my screen that doesn’t show up in a screenshot. And sending voice messages in iMessage sounds like I am under water and far away. Other than that I do recommend this phone if you’re like me wanting to upgrade from a iPhone 7 Plus or lower you find yourself not wanting to spend a arm and leg this will be the goto
3 people found this helpful
vcs2d –
4.0 out of 5 stars
As advertised
I got this iPhone XS Max knowing it wouldn’t be mint condition. 87% battery capacity, couple of little scratches that I only can notice with the screen off. I’d say it exceeded what I expected. Seems fully functional, no alerts or anything like that. It was originally slated to arrive on Tuesday, but it arrived Saturday before noon, so very happy with the shipping. I’d definitely say to go for it if you are thinking about it. I wanted another iPhone and realized that this one was a lower cost option to get one again, and it is. If it holds up, then definitely well worth the money.
Rosana Tarin –
5.0 out of 5 stars
iPhone Review
Amazing phone with huge display ,great battery life ,almost as brand new to the use, and still a user of this phone as I am using it to write this review ,great buy for it’s price .
Ernesto Villarreal –
5.0 out of 5 stars
Cover
Unfortunately, I cannot find a cover that is suitable for this phone. I did find one but can’t seem to find any more. It looks kind a like a wallet with a flip cover over it to keep the screen from being damaged.
Ana –
4.0 out of 5 stars
Check everything out before you keep
Look I love the phone except for the speaker.It will NOT turn up to a level of hearing unless I use the loudspeaker or a Bluetooth. The vendor insists everything works perfectly by their testing. I have good hearing, it has been tested.
One person found this helpful
Minor issues –
4.0 out of 5 stars
Kept turning on and off when died
Its a nice phone, I received it with a couple scratches nothing my case didn’t cover up. Its 94% battery capacity and everything works good as new! The only issue I had was when it died it kept turning on the back off for about 5 minutes. I was a bit scared and I don’t know if it’s going to do that again. It came with a charger. The quality of the actual phone itself is good for what I paid for. It connected with my wifi and my iCloud quickly and everything is working fine! So far so good.
GenesisGenesis –
5.0 out of 5 stars
Really excellent condition!
I needed a phone replacement asap so I decided to go through with it. I’m really surprised with the battery capacity, works great & really happy with my purchase. Thank you !
3 people found this helpful
Valentine –
4.0 out of 5 stars
Good
Good but some issues with the battery
D’ –
5.0 out of 5 stars
Awesomeness
Twas a simply great purchase
Darthur –
4.0 out of 5 stars
That I can use this easily
My personal cell phone and I wanted to be able to understand how to use it as well as security and it’s great
Bianca –
5.0 out of 5 stars
I love it😍
My phone came fast, looks super brand new and a nice size🤗🤗👍👍👍
Robert D. Barwick –
3.0 out of 5 stars
Marginally acceptable.
This refurbished telephone functions at the low level of acceptability. Almost everything about it is substandard from what I would expect. The Camera functionality is marginal. The screen quality is at the same level. The battery life is probably what should be expected from a refurbished product. The biggest problem encountered was the fact that when the phone was restored from the cloud, Apple apparently thought it was a foreign device from another market area. They kept locking me out. I tried to reach technical support for the Amazon seller and received the usual next week maybe answer. That situation is nothing short of maddening. I tried to work with Apple. Since I am a half technical guy I was able to fool around with it until I finally resolved the matter although I’m not sure how. Perhaps perseverance? But may God help people who don’t have the ability to deal with those kind of things. That because there is no technical support to speak of. It’d be said that the level of customer service from Amazon shellers is generally awful. I’ve made this point in several reviews. It is ironic because a big portion of Amazon’s success has to do with their service but they don’t expect their sellers to come even close. And if you’ve ever heard the runaround try to talk to Amazon customer service about their sellers. You will get a lot of niceties and no help.
Keyonna T –
5.0 out of 5 stars
Great
Seen a lot of great reviews so decided to buy since my old phone suddenly stopped working. Ordered on Friday 6/1 & with expedited shipping it came the next day. Screen & back are in perfect condition. Front & back camera are great. Minor scratches around perimeter but they are barely noticeable. 81% battery percentage so I guess it should be good. Came unlocked as stated in description. Overall I’m honestly impressed. Hopefully I’ll be able to give another good updated review in a few months. But so far so good
4 people found this helpful
Quinneshia –
3.0 out of 5 stars
get quickship
honestly its really 50 50 it took forever for the phone to come it took like 2 weeks super irra bc my phone was broke so for it to take that long to come was hell
Melaney RodriguezMelaney Rodriguez –
5.0 out of 5 stars
So happy with my purchase!
I ordered my phone 1/9 and received it via FedEx on 1/13. It was sold through TRADEMORE via the Amazon Renewed Store. The battery life is at (as shown in image) 94% capacity, which is higher than their minimum of 80%. There were NO scratches, dents or any other damage anywhere on the phone. It came with a protective screen sticker (removed when putting on real protector and case), and an actual apple brand charger/cord.I upgraded from an iPhone 6s 16gb to the iPhone XS Max 256gb. The set up was extremely easy – my SIM card fit into the new phone and I was able to wirelessly transfer everything from my old phone as well through the prompted set up screens.The volume is WAY better than my old phone. Like, in a huge and substantial way. It’s amazing. The screen is, obviously, bigger and the quality is definitely way superior. The phone is fast, connected to my bluetooth devices without any problems, and connected to my Mac automatically when I signed into my Apple ID.16gb on my old phone wasn’t enough for apps and to keep up with current software updates – now I am able to complete updates without worrying I will have to delete things. As minuscule as it is, playing Pokemon go used to have issues with it’s AR mode (which directly related to the phone and software updates not being performed) and now there’s no issues at all. So anyone looking for something with more room, better sound, better picture quality, and better screen/image quality, I highly recommend this phone as an option.
One person found this helpful
S.L –
5.0 out of 5 stars
iPhone
It works really good the only thing that it had there was a little dent on the corner but it works so good
One person found this helpful
Terrence Sartin –
5.0 out of 5 stars
Refurbished iphone x max
This refurbished iphone x max looks and work like brand new even the battery was 100%. Thanks
2 people found this helpful
Giuseppe Bonomo –
5.0 out of 5 stars
Wow ❤️
This has been the biggest investment in 2023 for myself and may I say, WOW I LOVE IT! When it says in “Excellent condition” its true. The phone had no starches on it but the battery was the only this at 78% in the Battery life. But that for me is okay bc i can always replace the battery at Apple 🥰. Thank you for giving me a great product and taking my investment serious ☺️🍾🫶🏼. I 10/10 recommend this product! THANK YOU SO MUCH ☺️!
4 people found this helpful
Michell –
5.0 out of 5 stars
Great camera
Personal use pic an surf the internet
nikee –
4.0 out of 5 stars
I love my phone
I brought this phone for an early birthday present to my self I should got a bigger g like 256g or 124g I shoulda returned it but I had returned it 1 once already! It was the screen hella lagged and it was all beat up on the edgeNow the one I have is basically perfect but the buttons sometimes u have to hella press down on the screen to make sure I used all the letters that sucks and I asked to return it but returning is such a pain!!U have to clean it out again then mail it wait 2 or 3 weeks then setting it up again and I had already Did it once so I just kept it but don’t be lazy like me return it and make sure it’s 💯 before u keep it and get the insurance it’s a good idea
T123T123 –
3.0 out of 5 stars
I’m not one of the lucky ones
I bought this as a “oh no I broke my phone and need a replacement IMMEDIATELY” kind of phone. From every review I’ve seen the battery health was far and above 80% and no complaints were had. However I’m not one of the lucky ones, this battery drops like a stone on even the best days with minimal web browsing and very light use. The phone also gets hot, not warm…hot like uncomfortably hot. I’ve reached out to the seller to see if a replacement or partial refund would be in order to at least be able to pay for a battery because it definitely needs one. I want to like the phone but until I can use it for more than 2 hours without needing to charge it I’ll refrain from doing just that. I will amend this review if things are rectified but unless I’m offered a replacement or refund of some kind I’ll be shelling out $70 to Apple for a new battery anyway.
One person found this helpful